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OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 2nd among Flash Sales sites.
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Great no crowds and sit on your own lounge with no one jumping in front of you
Great way to shop from the comfort of home. A fabulous range of products and brands with prompt delivery for any budget hungry bargain hunter!
Living in rural Australia for the last five years I joined ozsale when I first moved remotely and since then have used ozsale to buy great Birthday and Christmas presents as well as everyday items at the click of a button
I have a newborn so Christmas shopping this year was hard to even think about. Ozsale has made it so incredibly easy for me this year :) thank you.
It's like looking for treasures every time you open the sales. Sometimes it can take awhile for the sale to finish and get delivery of your items but the quality and price is usually well worth it.
Absolutely thrilled with all my purchases from ozsale. Great products, great reductions and generally really fast delivery. What more could you ask for?!
Always enjoy my shopping with Ozsale spend hours browsing the site, ordering a variety of items then the fun of opening my various parcels as they arrive. Not has a bad experience so far. Will continue to shop with Ozsale.
Not having heard very much about ozsale nor shopping from the site previously I honestly was a little uncertain what to expect but when my first delivery came through I put through my second order and now even mt third!
I love shopping on Ozsale! They send me daily updates on all the new sales all in the convenience of my lounge room. Very easy returns means I don't have to worry about making the wrong decision. It has made Xmas shopping a breeze:-)
Various products
Easy to shop
Better w all free shipping!
I have been a customer for almost 4 yrs now - never had an issue with placing an order. Receiving the item can take awhile but estimated delivery time is always mentioned when viewing/shopping. Order status is always updated so you are always on the loop where the item is at.
I have also returned an item and this has also been a seamless process.
Customer service responds to a query within a reasonable time. I have tried submitting a query online and at the same time via Twitter.
Overall, all shopping experience has been positive.
Love that I can view sales online. Placing an order is easy and then I was able to track my orders and knew exactly where in the process of delivery my package was.
I really enjoy buying clothes through Ozsale as there are some good prices on items and other international brands that I wouldn't be able to get anywhere else.
Great range of products. Great experience at a warehouse sale, staff were very helpful and friendly.
After checking out the confirmation email should be itemised with the goods purchased
I quite often get motivated to buy from an OzSale listing but the set delivery fee regardless of how big or small my order might be can be a deterrent. I think there should be some more options for people.
I guess that I have had a range of experiences with Ozsale and I am still a happy user. It is when something goes wrong that the real test takes place. I have never been disappointed with the Ozsale response and I would be happy to recommend them to others as a solid and responsive trading partner - great products and great service.
I purchased a toy for my niece for Christmas. It was on her wish list but would normally be too expensive for us. The very day I received her list I saw the exact item on OzSale for a great price! The ordering was simple and the item arrived within two weeks.
Such an easy way to shop!
Answer: Hi Clare, thank you for messaging us and I am sorry to hear the issue. Could you please elaborate more on the fault for us to investigate this issue for you.
Answer: Hi Robyn, thank you for your message. Could you please let us know the email address used during purchase for us to check further for you. Hope to hear from you soon.
Answer: Thank you for your message Anne. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Janine, thank you for your message and I am sorry that you are not able to track the order. Please let us know the order number and I will check further on the tracking number for you. Hope to hear from you soon.
Answer: Hi George, thank you for your message. I am sorry for the delay in the order. I have checked through and could see that the order is currently being packed and will be shipped soon. You will be notified via email as soon as the item has been shipped.
Answer: Hello Alfred, Thank you for your question. I apologise for the delayed reply. I have tried checking in our payment gateway and was not able to locate them. Can you please advise your invoice number or your paypal email address so that we can check on this for you? I look forward to hearing from you.
Answer: Hi Brenda, thank you for your message. Usually, if there is no one home and the residence is considered safe, the courier partners will leave the parcel in the premises. But if the premises if not safe, the parcel will be redirected to the nearest post office. Could you please let me know the order number and I will check further on the order status for you.
Answer: Hi Ming, thank you for your message. Please be informed that a refund would take approximately 5 to 7 business days to be credited into the original payment method. Your refund will be credited into your account anytime within 5 business days. Have a good day!
Answer: Hi Janice, thank you for your message. Could you please provide me with the return number and I will check further for you. Hope to hear from you soon.
Answer: Thank you for your question Jerilee. I am sorry about the reviews. But not to worry, we work hard to get the orders to our customers on time but at rare occasions delays do occur. However, you can check with us on your order status from time to time.
Ozsale is the leading online shopping club in Australia and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Ozsale members can access these sales and enjoy savings of up to 80%

