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OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 2nd among Flash Sales sites.
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Always got amazing deals inn ozsale where you can't find anywhere else. Thank you ozsale
Some purchases have taken longer to ship out than others have, but everything always arrives safe and sound and just as ordered :)
I have been shopping online with Oz Sale for a good while now, I have not had one disappointing moment. It makes birthdays/Christmas/house warming and wedding gift shopping easy!
I love my daily emails from Ozsale. There are always good quality brand names priced affordably. The postage is reasonable too and the site is easy to navigate around. Much better than the Brands Exclusive site. I will continue purchasing from and recommending Ozsale.
I regularly shop on Ozsale but get very frustrated at the delays in products being delivered. Often the time range listed is not correct. It makes it difficult to buy gifts off the site as it is hard to know if they will arrive in time.
Great deals with OzSale and their emails always have me interested to see what bargain I can snap up next!
Some products arrived in a few weeks, others 6 weeks. Good prices, for genuine products. Best to buy when free shipping is on offer, because shipping costs can outweigh the savings.
Some order take too long so please consider about that
On the odd occasion i have been sent the wrong item. However the team is always quick to respond and fix the issue. They give great customer service.
Love it but getting disappointed as many prices are not true discounts. I have checked products and normal prices to find the advertised discount price the same as the shops
I actually don't shop a lot on the internet however when l do l always seem to purchase with Ozsale as l'm confident l will have no issues and l like the way l know when my parcel is about to arrive Thankyou
I love Oz Sales and the products BUT I am very annoyed with having to pay return fees when the product is not the correct size or colors etc.
When buying online this is difficult to pick always the right size (specially for clothes, sometimes it doesn't fit) or to have a real idea of the product color / fabric etc...
Return on clothes should be free of charge.
Great sales
Shipping could be quicker
Love receiving packages
All of the items I purchased have been good quality and great value but there is a long wait for them to be dispatched and if you order multiple items they come in individual packages on separate days.
Great sales,
Shipping is a great price
Shipping could be quicker sometimes
Really easy to use. Purchases arrive promptly! Great overall experience
Easy to use website to buy good quality products and clothes at a cheap affordable prices for all ages!
Generally pleased with my purchases and happy with the value
Thank you for taking the time to share your thoughts, Kerryn!
I have bought a couple of items from Ozsale, the experience was easy, delivery fast and would order again. Very efficient site.
Answer: Hi Clare, thank you for messaging us and I am sorry to hear the issue. Could you please elaborate more on the fault for us to investigate this issue for you.
Answer: Hi Robyn, thank you for your message. Could you please let us know the email address used during purchase for us to check further for you. Hope to hear from you soon.
Answer: Thank you for your message Anne. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Janine, thank you for your message and I am sorry that you are not able to track the order. Please let us know the order number and I will check further on the tracking number for you. Hope to hear from you soon.
Answer: Hi George, thank you for your message. I am sorry for the delay in the order. I have checked through and could see that the order is currently being packed and will be shipped soon. You will be notified via email as soon as the item has been shipped.
Answer: Hello Alfred, Thank you for your question. I apologise for the delayed reply. I have tried checking in our payment gateway and was not able to locate them. Can you please advise your invoice number or your paypal email address so that we can check on this for you? I look forward to hearing from you.
Answer: Hi Brenda, thank you for your message. Usually, if there is no one home and the residence is considered safe, the courier partners will leave the parcel in the premises. But if the premises if not safe, the parcel will be redirected to the nearest post office. Could you please let me know the order number and I will check further on the order status for you.
Answer: Hi Ming, thank you for your message. Please be informed that a refund would take approximately 5 to 7 business days to be credited into the original payment method. Your refund will be credited into your account anytime within 5 business days. Have a good day!
Answer: Hi Janice, thank you for your message. Could you please provide me with the return number and I will check further for you. Hope to hear from you soon.
Answer: Thank you for your question Jerilee. I am sorry about the reviews. But not to worry, we work hard to get the orders to our customers on time but at rare occasions delays do occur. However, you can check with us on your order status from time to time.
Ozsale is the leading online shopping club in Australia and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Ozsale members can access these sales and enjoy savings of up to 80%


Hello, Emma. Thank you so much for you input regarding returns, I will pass this on to the team! (: