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OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 2nd among Flash Sales sites.
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An online shopping site that is first class and trustworthy.
Process was seamless. The only thing is the length of time you have to wait for your products, but they are so cheap it's worth the wait!
Love the sales and bargains always happy with purchases made
I know what to expect with Ozsale. I can access size charts easily if I'm unsure on European sizing for example, and when I've had the odd discrepancy, it has been swiftly resolved.
Choice is fantastic and has grown immensely over the years. Still a go to, and I'm looking forward to receiving my next order in a couple of weeks.
What's on the picture that made you wanted to buy the product is exactly what you will get. Totally what you wanted! Compared to other online shop that is all nice and perfect in the picture but totally opposite and made you feel regret buying the product.
Overall I am completely satisfied with ozsale. The products provided, quality, price and how I am treated and responded to by the staff. Love the variety on your site and definitely your realistic and accurate sizing on most occasion which are more so then other sites.
Ordering was so easy with Ozsale. My goods were packed well and when I wasn't home it was kept safely for me with the courier company. It was a great experience and I would rate a 5 if the box arrived faster, but that's probably the manufacturer rather than Ozsale or the courier.
Even when I had an issue with an order getting cancelled when it shouldn't have, they resolved my issue and issued me a credit as a sorry
They clearly value their loyal and regular customers, very impressed with service.
Oz sale has kept me informed on the status of my orders. Fast service. Enjoyable to shop with
Can get some great bargains here, just make sure you check shipping times as sometimes there is a bit of a wait.
It has taken ages for the item to arrive. It has been delayed through dispatch and I have received no communication and it is only that I keep checking my account in the hope that it arrives before Christmas. Delivery has taken a lot longer than I expected. I didn't realise it would take so long. I would hesitate buying again unless I had a plenty of time to wait for delivery. It will be approx 1 month.
Ozsale always has a variety of new products listed. The ordering process is simple and efficient. I check my ozsale emails every day. So many bargains to be found. I love ozsale!
OzSale is without doubt the best sale site- not only are the variety of products fantastic but the reductions are genuine and the service is prompt... and the delivery time is much quicker than most other sites - seriously, try OzSale.
Love the whole shopping experience. Everything I want is available at a very competive price and I love the free shipping you offer from time to time. Hi
Very happy with ozsales all products i have been very happy with. You get exactly what you order and the delivery dates are spot on
Never had issue and very quick response when contacted. Love the variety of bargins and rather shop via ozesale and department stores in my local area
I enjoy receiving your emails with the latest offers. I liked that you shipped the parts of the order separate so that I did not have to wait for it all to come in. It is frustrating that items keep recurring.
Gives a lovely range of shopping. Good prices, quick shipping. Best online shopping
Am always delighted to receive updates and compare pricing with other services. Ozsale is a must see experience. It provides items list for all ages and all different variations to suit everyone. Service is outstanding and have highly recommend this site to many others.
Love being able to find great sales, unique items and purchase them just by using the app on my phone :)
Answer: Hi Clare, thank you for messaging us and I am sorry to hear the issue. Could you please elaborate more on the fault for us to investigate this issue for you.
Answer: Hi Robyn, thank you for your message. Could you please let us know the email address used during purchase for us to check further for you. Hope to hear from you soon.
Answer: Thank you for your message Anne. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Janine, thank you for your message and I am sorry that you are not able to track the order. Please let us know the order number and I will check further on the tracking number for you. Hope to hear from you soon.
Answer: Hi George, thank you for your message. I am sorry for the delay in the order. I have checked through and could see that the order is currently being packed and will be shipped soon. You will be notified via email as soon as the item has been shipped.
Answer: Hello Alfred, Thank you for your question. I apologise for the delayed reply. I have tried checking in our payment gateway and was not able to locate them. Can you please advise your invoice number or your paypal email address so that we can check on this for you? I look forward to hearing from you.
Answer: Hi Brenda, thank you for your message. Usually, if there is no one home and the residence is considered safe, the courier partners will leave the parcel in the premises. But if the premises if not safe, the parcel will be redirected to the nearest post office. Could you please let me know the order number and I will check further on the order status for you.
Answer: Hi Ming, thank you for your message. Please be informed that a refund would take approximately 5 to 7 business days to be credited into the original payment method. Your refund will be credited into your account anytime within 5 business days. Have a good day!
Answer: Hi Janice, thank you for your message. Could you please provide me with the return number and I will check further for you. Hope to hear from you soon.
Answer: Thank you for your question Jerilee. I am sorry about the reviews. But not to worry, we work hard to get the orders to our customers on time but at rare occasions delays do occur. However, you can check with us on your order status from time to time.
Ozsale is the leading online shopping club in Australia and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Ozsale members can access these sales and enjoy savings of up to 80%


Good afternoon, Danielle. Unfortunately our delivery times are longer than most, due to our site sitting in the discount "arena" and therefore, our need to make compromises in order to provide the best price to our customers. However, I would love to take your feedback to the team, as there is always room to improve. Thank you, Danielle.