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OZSALE Reviews Summary
OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 2nd among Flash Sales sites.
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My experience with Ozsale is mostly really positive. Generally cheaper goods (there are times when I see goods at a lower price elsewhere, but not often) and generally they arrive on time. Almost all my shopping is done via Ozsale and everything arrived on time and intact.
Have used Ozsale a number of times. They have something for everyone. Great prices and new deals everyday.
Convienient shopping. Have things you cant find in shops.
Overall Ozsale is great value!
The amazing bargains over-compensate for the delivery schedule, just buy ahead for that special occasion.
If you know your prices then you won't be disappointed.
Great return policy too!
Really good if you love shopping but don't believe in paying full price.
I have been a member for a few years now and am constantly amazed at the extraordinary low prices on all the big brands i know and love.
Thank you Ozsale
I always find a bargain, the shipping is a low rate and everything I have bought has been great quality.
I placed an order and paid for it on the 29th November and I am still waiting for it. I have not had any emails from Ozsale regarding this order.
Product is great, but the sizing need a bit of correcting, especially from oversea, their sizing is difference, please supply chart from the manufacture for us to make better selection on the clothing.
Ozsale has new items every day, including some well known brands at massive discounts. Shipping is fast and in the rare occasions an item needs to be returned, they are prompt to reply. I buy here usually a couple of times a month.
We are offered products we would normally not know or probably consider for really good prices.
Have purchased many things that I shouldn't have because they were bargains! Always prompt responses and delivery times, good stuff
I have always been happy dealing with Ozsale and happy with my purchases.
Simple no fuss way to get a bargain on leading designer apparel homewares and other products. I have used them many times and it is fabulous
I'm a big user of ozsale and love how cheap big brands are on it, it's also very easy to navigate and use the site which makes an even better online experience
I ordered a number of items but had enormous issues with courier service.
I've experienced some excellent purchases and bargains though Ozsale over the years, without a hitch. Unfortunately I've also experienced some really frustrating and negative purchases - from items not as advertised and needing to be returned, wrong fit of clothing, damaged items due to ineffective packaging (eg. Wall stickers), returned items going missing (and therefore not being refunded), items purchased suddenly unavailable at the packing stage. Customer service has been a mix of good and bad also.
With all the negative, I sometimes wonder why I keep going back, but I guess it's the lure of a bargain!
There are now other sale sites that I'd recommend over Ozsale, simply because of their far superior customer service. The best I experienced elsewhere was a complete refund without having to return the goods simply because the sizing was incorrect. Getting close to this are other sites that offer free returns. Ozsale could improve the overall customer experience by adopting better returns practices like these.
From the business
Ozsale is the leading online shopping club in Australia and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Ozsale members can access these sales and enjoy savings of up to 80%
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good afternoon, Andrea. It is always regrettable to hear that our couriers have let us down. I would truly appreciate if you could provide us with any relevant tracking/order numbers, as it is imperative we follow this up with them to ensure the best standard of service.
Additionally, thank you so much for sharing your review with us.