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OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 2nd among Flash Sales sites.
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I've been shopping with ozsale for many years and my experience is always great. I've had some issues as you do get with online shopping but they have always been resolved and I've always been very happy with the resolution.
Definitely reccomend ozsale.
I love shopping on OzSale. The convenience, the quality and the ease is outstanding. I love the Afterpay feature too. I use OzSale whenever I can.
I love ozsale! I love seeing different brands and of course my usual brands on sale! It's a good way to online shop without going to a department store. The sales are ridiculous and unbeatable. I've discovered new Australian brands aswell and it's a good way for us Australians to support our country's brands. What would make ozsale ever more amazing is free shipping, free returns and also receiving all the goods at once, then I wouldn't have to go anywhere else
Ozsale is my go to site for clothes shopping. There's a huge variety of brands and the prices are great (even after adding postage costs)!
I've bought shoes, jeans, underwear, dresses and swimwear and everything has been perfect quality (no obvious factory seconds). Sometimes the items take a while to get to you, but as long as you don't need them by a certain date, that isn't a problem. Just make sure to check the estimated delivery date before you purchase.
My mother in law knows everything and when i want to buy something she always says "Buy it from Ozsale" because apparently you have everything on the website... love shopping on your website enough said!
Ozsale is the best shopping app I've ever used- the prices are second to none and I LOVE that I can purchase brands I can't find in retail shops and try brands from Europe and the US as well. Your packaging and shipping options are great and I always receive my products in good time after the sale ends. Great work... keep it up please!
Over the past 5 years I have found Ozsale has the best products from a huge range of options to choose from AR great prices. Their after sales service is also excellent. At times products have not been suitable for various reasons hand Ozsale customer care has also been always been very pleasant and helpful in enabling products to be returned.
Frequent customer of Ozsale, always excellent service.
I once received an incomplete order and emailed Ozsale upon it's arrival. The customer service team responded to my enquiry within a couple of hours and explained the situation. I received the remainder of my order the next week, within the timeframe provided. Very pleased with the goods received as well as the service.
My experience was great again. It is so easy to browse, buy and track the items. The products are always great quality.
Always have satisfaction when shopping. The goods arrive on time and in good condition. The prices are competitive and on most occasions a lot less. I had a problem with a lamp I purchased and it was refunded no question, also when talking to a sales person extremely helpful.
It doesn't matter what you are looking for, if you can wait it will come up on Ozsale.
Wonderful shops with high quality luxury products. Will definitely purchase again one of the best shopping sites on the net. Quality products and great customer service. The most fantastic online shopping experience I have ever had!
My only issue now is what to buy from you next
I have purchased items from several sales recently and everything has been of good quality. On one occasion an item was unable to be supplied but I received a refund promptly.
Good quality brand products at a reasnable affordable price for the average working person. I have been very happy with the quality of my purchases and easy transaction at the checkout. Highly Recommended.
Great brands and variety, fantastic prices, safe, easy returns. My favourite site.
OzSale are amazing to deal with, not only did I grab a bargain but they deal promptly with any rare problems, thank you!
I love the fact that I can get unique and individual products from Ozsale. Whether they are for me or gifts its great that I can give something that no one else has to make it memorable.
Always great bargains & plenty of variety on Ozsale, I do prefer this site over similar competitors. The wait for items, though, can be very drawn out- at times the wait is so protracted that I've completely forgotten what it was I'd ordered. Delayed gratification aside, a great site!
Always efficient even if stock has run out or there is error it gets corrected immediately. On the odd occasion I have had to call your staff they are fantastic, they are very good customer service professionals who make the experience s pleasant one.
Answer: Hi Clare, thank you for messaging us and I am sorry to hear the issue. Could you please elaborate more on the fault for us to investigate this issue for you.
Answer: Hi Robyn, thank you for your message. Could you please let us know the email address used during purchase for us to check further for you. Hope to hear from you soon.
Answer: Thank you for your message Anne. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Janine, thank you for your message and I am sorry that you are not able to track the order. Please let us know the order number and I will check further on the tracking number for you. Hope to hear from you soon.
Answer: Hi George, thank you for your message. I am sorry for the delay in the order. I have checked through and could see that the order is currently being packed and will be shipped soon. You will be notified via email as soon as the item has been shipped.
Answer: Hello Alfred, Thank you for your question. I apologise for the delayed reply. I have tried checking in our payment gateway and was not able to locate them. Can you please advise your invoice number or your paypal email address so that we can check on this for you? I look forward to hearing from you.
Answer: Hi Brenda, thank you for your message. Usually, if there is no one home and the residence is considered safe, the courier partners will leave the parcel in the premises. But if the premises if not safe, the parcel will be redirected to the nearest post office. Could you please let me know the order number and I will check further on the order status for you.
Answer: Hi Ming, thank you for your message. Please be informed that a refund would take approximately 5 to 7 business days to be credited into the original payment method. Your refund will be credited into your account anytime within 5 business days. Have a good day!
Answer: Hi Janice, thank you for your message. Could you please provide me with the return number and I will check further for you. Hope to hear from you soon.
Answer: Thank you for your question Jerilee. I am sorry about the reviews. But not to worry, we work hard to get the orders to our customers on time but at rare occasions delays do occur. However, you can check with us on your order status from time to time.
Ozsale is the leading online shopping club in Australia and your doorway to affordable designer fashion. Every day we host sales for the top fashion brands in the world. Ozsale members can access these sales and enjoy savings of up to 80%

