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Ovago Reviews Summary
Ovago has a rating of 4.1 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ovago most frequently mention good price and great deal. Ovago ranks 13th among Travel Agency sites.
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. good,
Customer Service, knowledgeable agents, fast response. Oslo was very responsive and was no waiting time
After booking a ticket through Ovago I began receiving phonecalls trying to market their upsell products to me, and emails saying I had agreed to the upsell and encouraging me to click confirm. Sneaky, lying marketing. Direct calls. Multiple. All because I made a booking.
Dear Megan,
Thank you for sharing your thoughts with us, this gave us the opportunity to further review the reservation history.Our records indicate that our service team contacted you regarding additional flight options. We fully understand that each client has unique needs and preferences, and we sincerely apologize if the process came across as overly assertive.
Please rest assured that you will no longer be contacted unless it is necessary, such as in the case of involuntary flight schedule changes. If you require any assistance, please don’t hesitate to reach out to us.
Yours faithfully,
Ovago
It is my first time dealing with ovago, it was nice experience faced trouble with my payment but they were able to solve it got my confirmation number once transaction went through.
Dear Sherif,
Thank you for sharing your booking experience with us. We’re delighted to hear that all your needs were met and addressed. Should you have any questions or require further support, please don’t hesitate to contact us at any time. Have a wonderful trip!
Faithfully yours,
Ovago
I got a great deal with 2 bag and 1 carry on bag.
Changing date was easily stated
Price adjustment option is given only with you guys. This is the first time heard!
Thank you
Dear Hasan,
Thank you for trusting us! We truly appreciate your business and are glad we were able to provide you with a great deal. If you have any questions or need additional support, please feel free to let us know.
It was a pleasure assisting you, and we look forward to helping you book more trips in the future!
Faithfully yours,
Ovago
Professional, responsive and satisfactory. The service provided was good. I will recommend it to anyone to get the same service
Dear None N,
Thank you for booking with us! We’re glad to hear that you’re satisfied with our services. We truly appreciate your business, and should you need any additional support, please don’t hesitate to reach out, we’re available 24/7. Safe travels!
Faithfully yours,
Ovago
The agents are helpful and courteous. They were able to take care of my issues and found an appropriate solution.
Dear Jacob,
Thank you for trusting and booking with us! We're thrilled to hear that we were able to address all your concerns and that you found our service team courteous. Should you need further assistance or be looking to book a new adventure, please don't hesitate to let us know, we're here to help! It was a pleasure serving you!
Faithfully yours,
Ovago
I recently booked a trip through OVAGO, and I can't say enough about how impressed I was with their service. From the very first inquiry, the entire experience was seamless, professional, and truly personalized. The team took the time to understand exactly what we were looking for and curated an itinerary that exceeded our expectations. Every detail was thoughtfully planned and hidden gems of great pricing that we would have never found on our own. What stood out the most was their responsiveness and genuine care. Any questions we had were answered promptly, and we always felt supported. They clearly have deep expertise and local connections, which will made a huge difference in the quality of our trip. Thanks to OVAGO, Estelle and the whole team, we look forward to a stress-free vacation filled with unforgettable moments. Whether you're planning a romantic getaway, a family adventure, or a once-in-a-lifetime journey, I highly recommend OVAGO—you won't be disappointed!
Dear Stacey,
What a perfect review! Thank you so much for taking the time to share your thoughts, this means a lot to us. We're thrilled to know that we met and exceeded your expectations, and that you found the prices excellent. Rest assured, your kind words will be shared with the entire team. Please know that we remain available 24/7 in case you have any questions or need further support. It was our pleasure assisting you, and we wish you a fantastic trip!
Faithfully yours,
Ovago
Was very easy and satisfying experience to find fly to Europe and I will recommend the page for everyone. And the price is very good đź‘Ť
Dear Leszek,
Thank you for your amazing feedback! We’re glad to hear that we were able to recommend the most suitable and affordable flight deals for you. Please know that we’re here in case you have any questions or need further clarification. It was a pleasure assisting you, and we look forward to hearing from you again soon!
Faithfully yours,
Ovago
The customer service was pleasant. Sharma was responsive and timely addressing my issues with professionalism and efficiency. Going out of her way to make sure I was updated
Dear Alex,
Thank you for sharing this wonderful review! We're delighted to know that Sharma was responsive and able to address all your needs in a timely manner. It was a pleasure assisting you, and please know that we remain available in case you need anything. We wish you a fantastic trip!
Faithfully yours,
Ovago
We had terrible problems with sas airlines who gave us definetly false information. Ovago tech team solved the problem and got results.
Dear Gerald,
Thank you for sharing your thoughts with us! We're glad we were able to resolve the issue on your behalf. Please know that we remain available in case you need any further assistance or are looking to book a new trip. It was a pleasure assisting you!
Faithfully yours,
Ovago
First time using Ovago for multitraveler airline travel. The customer service representatives are very nice, professional and timely in their response to my inquiries. I would definitely use them again.
Dear Teresa,
Thank you for booking with us! We're glad to know that all your inquiries were addressed. If you need any further assistance, please don’t hesitate to reach out. We’re here to help! Wishing you a wonderful trip!
Faithfully yours,
Ovago
The booking was cheaper than with other companies and when my flight was rescheduled the customer service was amazing and help me with all the issues I could have
Dear Natalia,
Thank you for choosing us! We're delighted to hear that our service team was able to assist you with the involuntary schedule change. Should you have any questions or need further support, please don’t hesitate to let us know. Have a wonderful trip!
Faithfully yours,
Ovago
I will say that even though it took some time to secure my entire group at a good rate, the team at Ovago always answered the phone and responded to questions I had. I realize in the travel world costs fluctuate by the moment so it just takes some patience and flexibility to secure less expensive rates.
Dear N. W.,
Thank you for your booking and for your patience throughout the process. We're thrilled to know that we were able to address all your concerns. Please know that we remain available in case you need us. It was a pleasure serving you, and we look forward to booking more trips for you in the future. Safe travels!
Faithfully yours,
Ovago
First time using Ovago services. Everything went great, I will continue to use and recommend!)) Special thanks to the employee Noah! Special thanks to the employee Noah!
Dear Liliia D,
Thank you for booking with us! We’re truly delighted to hear that your entire experience was lovely. Rest assured, your kind words will be shared with Noah and the rest of the team. If you have any questions or need additional support, please feel free to reach out to us anytime. It was a pleasure assisting you with your trips, and we can’t wait to have you back! Safe travels!
Faithfully yours,
Ovago
I'm Found my tickets a good price, good experience with Ovago. I can go with my baggage with the same price.
Dear Enrique,
Thank you for booking with us! We’re delighted to hear that we were able to provide you with the best flight deal. Please know that we’re here to assist you whenever you need us. It was a pleasure working with you, and we can’t wait to have you back. Have a wonderful trip!
Faithfully yours,
Ovago
Although the best processing result is slightly different from my expectations, overall it is still good!
Dear Jing,
Thank you for sharing your thoughts with us. We're glad to hear that, overall, you found the entire process to be good. If you have any questions or need additional support, please don’t hesitate to reach out at any time—our team will be happy to assist you. We appreciate your trust and look forward to serving you again!
Faithfully yours,
Ovago
Started booking through Kayak. Sent me to Ovago (expected Trivago, but did the name change?). Easy purchase, and seat selection confirmed 2 days later on Singapore Airways.
Dear Steve,
Thank you for booking with us! We're glad to confirm that your reservation has been successfully processed.
If you need any additional assistance or have any questions, please don’t hesitate to contact us anytime. It was a pleasure serving you!
Faithfully yours,
Ovago
I have nothing but praise for the service provider, extremely helpful and very cordial. Stayed with me until my travel issues were fully resolved to my satisfaction. Thank you.
Dear Mohammad,
Thank you for sharing your experience with us! We're delighted to hear that your concerns were addressed effectively and that the issues were resolved.
If you need any additional support, please feel free to reach out. We're more than happy to help and look forward to serving you again!
Faithfully yours,
Ovago
Communicate honest and clear. Great job!
Listen and understand customer question a s answer provided by guideline. Great job email customer for follow up regarding customer requested.
Dear Chinh,
Thank you for your wonderful feedback! We always aim to provide the necessary support to all our clients and ensure that their needs are met. Should you require further assistance or have any questions, please don't hesitate to let us know. We're here to help! It was a pleasure serving you.
Faithfully yours,
Ovago
Nothing to complain about my experience. My go to website for travel
Dear Alamelu,
Thank you for your wonderful feedback! We’re thrilled to hear that your experience was great. Should you need any additional support, please know that we’re here for you 24/7. We look forward to serving you again!
Yours faithfully,
Ovago
From the business
At Ovago, we are passionate about making air travel easy and enjoyable for everyone. As a leading online travel agency, we focus on delivering a seamless booking experience, helping you find the best airfare options for both domestic and international flights. Whether you’re planning a weekend getaway or a business trip, we cater to all kinds of travelers—leisure seekers and professionals alike. Our mission is to simplify your travel journey. We combine cutting-edge technology with exceptional customer service to ensure that booking your next flight is not just accessible but also affordable. We are here to enhance your travel experience, providing the support and expertise you need to explore the world with confidence.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Aniko,
Thank you for booking with Oslo! We truly appreciate you taking the time to highlight his fantastic qualities. Rest assured, your kind words will be shared with the entire team. Should you require further assistance, please feel free to contact us anytime. We wish you a wonderful trip!
Faithfully yours,
Ovago