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OurFamilyWizard Reviews Summary
The company faces significant criticism regarding its customer service and the effectiveness of its app. Many users express frustration over ongoing charges for a service they no longer use or were unable to utilize, highlighting a lack of responsiveness from customer support. Additionally, the app is perceived as cumbersome and inadequate for managing high-conflict co-parenting situations, often exacerbating communication issues rather than resolving them. However, some users appreciate the app's organizational features, which help consolidate communication. Overall, the sentiment leans negative, with calls for improved customer care and more user-friendly solutions.
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Much more than messaging, keeps the family organized.
Ok, so divorce is hard and expensive. When you're on a budget, the last thing you need is for a judge to tell you need to spend another $100 on a website that you can take care of with text, emails and a good old fashioned calendar. I hope the judge overseeing my case has to one day use this service, but as we know education, courts, and pretty much anything government related is polluted by corporations. Thanks for making me and my soon to be ex, spend $200 on this crap. My son needs shoes but I can't get those because the judge sees that this stuff is more important. Wrap your shoes in plastic son, I love you.
Waste of time and money, even if order by the court good luck trying to get it enforce. If you see there own reviews not one single bad one review and I happen to give it one, and a co work also rated it a negative. I had to give it one star but thats even to high. Just in case this gets filter I also rated it on ripoff.com
This site has been a huge help to our family, it has greatly reduced our return trips to court to fight over parenting time and expenses. Everything is documented on the site and I never have to worry about the other parent "not getting" my messages.
From the business
The leading app for more peaceful co-parenting
Streamline your parenting schedule, shared expenses, and communication with the #1 court-recommended co-parenting app.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members