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Ouku
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Ouku
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Ouku Reviews Summary

Positive Highlights

  • Clothing items receive praise for their quality and fit.
  • Delivery is often reported as fast and efficient.
  • Shirts receive compliments for their appearance.

Negative Highlights

  • One reviewer reports poor item quality and incorrect orders.
  • Customer service may be unresponsive when issues arise.
  • Returns are described as difficult to complete.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

T B.
Sep 9, 2025

AVOID OUKU Quality of there items is poor, customer service just ignore you & returns are made to be impossible Ordered 2x cargo pants that fell apart & 2x shorts that were not even the colour or design I ordered and again absolute shocking quality so my whole experience with these SCAMMERS was terrible 👎 and then ignored after I asked for a full refund There app is the worst it will not let you leave a bad review but the minute you want to buy something else works perfectly 🤔 Do your self a favour and do not purchase from these SCAMMERS Would give 0 stars review if possible Lesson learnt & money lost on crap clothing 👎 AVOID AT ALL COSTS PPL Order: ************** See pics below of what I ordered & what I got 👎

Sean T.
Jul 4, 2026

Easy to order and fast delivery. The site had highlighted my previous order so it made it easy to order again.

Alison D.
May 18, 2026

See above for my experience.

Thymeo D.
Mar 27, 2026

Fast delivery and good quality

Tim R.
Aug 2, 2026

Got my First shirt from Ouku and had loads of Lovely Comments asking where I got it from 👍

Peter S.
Aug 2, 2026

Ich habe Herrn T-Shirts gekauft und bin mit Aussehen und Qualität sehr zufrieden. Die Lieferung dauert etwas länger, trotzdem fünf Sterne

Reviews

Write a review
3.6
Reviews 135
5 Stars
53%
4 Stars
9%
3 Stars
6%
2 Stars
9%
1 Star
23%
Steven M.
Texas
2 reviews
0 helpful votes
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Ouku Product Orders
August 8, 2023

I have ordered several items from this company and have not been disappointed at all. Every item has been as advertised. They have quality merchandise at great prices. I will continue to order from this company in the future.

Date of experience: August 8, 2023
Osama C.
GB
1 review
1 helpful vote
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Efficient.
August 5, 2023

The price and quality were good. Arrived on the time promised.

Date of experience: August 5, 2023
michael Y.
GB
1 review
0 helpful votes
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Customer service good
August 4, 2023

Not all products as desired compared to advertised, however great and prompt customer service

Date of experience: August 4, 2023
Dennis L.
California
2 reviews
0 helpful votes
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Hawaiian shirt
August 3, 2023

Took roughly 2 weeks to arrive...not the quickest time... however the shirt I ordered was really nice and am very pleased with it...let's hope we can get some good weather so I can wear it,

Date of experience: August 3, 2023
Arnold C.
California
1 review
0 helpful votes
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OUKU order
August 3, 2023

Past service and very prompt customer service.
The follow-up on the issue is also much appreciated. The coupon issued is just a breeze.

Date of experience: August 3, 2023
henri K.
France
1 review
0 helpful votes
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On en a pour son argent.
August 3, 2023

J'ai acheté 2 montres à très bas prix, une semble ok mécaniquement sa finition est médiocre, sur l'autre une des aiguilles est mal fixée à son axe et bat, donc impossible d'avoir l'heure exacte.

Date of experience: August 3, 2023
SITEJABBER S. — Ouku Rep
over a year ago

Bonjour,
Désolé de vous déranger.
Nous avons trouvé votre commande 10398693 et vous avons contacté via le ticket ID 101549906.
Nous attendons votre réponse.
Cordialement
OUKU

Serge Q.
France
1 review
1 helpful vote
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Livraison rapide, bon service client, qualité produit à améliorer
August 3, 2023

J'ai acheté 3 chemises. Toutes ont été livrées rapidement. Malheureusement toutes ont rétréci au lavage.
Malgré cela, l'une des chemises livrées était trop grande. Le service client m'a proposé une solution qui m'a bien convenu avec des réponses rapides et des propositions acceptables.

Date of experience: August 3, 2023
SITEJABBER S. — Ouku Rep
over a year ago

Bonjour,
Désolé de vous déranger.
Nous avons trouvé votre commande 10721314 et vous avons contacté via le ticket ID 101549925.
Nous attendons votre réponse.
Cordialement
OUKU

Micky G.
GB
1 review
0 helpful votes
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Men's summer clothing
August 3, 2023

Items arrived good quality and good fit, speedy delivery, well packaged

Date of experience: August 3, 2023
David G.
GB
2 reviews
0 helpful votes
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Fashion wear
August 2, 2023

This is a great site for awesome fashion wear great service

Date of experience: August 2, 2023
PAOLO Y.
Italy
1 review
0 helpful votes
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Excellent service and good value for your money.
August 1, 2023

Excellent service and good value for your money. In despatching they may sometimes be a little longer than optimal, but overall very satisfaying. They have a very clever attitude (policy) should something go wrong with your order.

Date of experience: August 1, 2023
Stephen G.
Texas
1 review
1 helpful vote
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Multiple orders from Ouku and it's worth the wait for the prices.
July 31, 2023

Had one order not show up and the guys from Ouku were nice enough to refund half my purchase price! They didn't have to do that, cause it wasn't even their fault, it got stolen right off my old porch. All the products that I've bought have gotten great comments from my friends and the watering hole I frequent. Wish the shirts sizes were a little wider in the shoulders for the US Market (I now buy their 4X size when available) and I can rarely buy the footwear as it stops at 10&1/2 on US sizes and most US shoe sizes for my wide flat feet start at 11-12&1/2. Really unique designs on both the shirts and the pants to fit any sensibility today. Once washed they don't shrink, keep the designs colorful after a few washes, & stains come out easy. The fabric is lightweight and dries easily, making it perfect for the deep south weather here in Savannah GA. Really like my new clothing outlet online, ya have to be patient on the shipping, but well worth it for what ya get, even like the electronics and jewelry that I've purchased there, and I'm not a jewelry kinda guy.

Date of experience: July 31, 2023
Faouzi Z.
Algeria
1 review
0 helpful votes
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Bravo Ouku
July 31, 2023

Bravo Ouku,excellent travail,vous étes les meilleurs et je suis content de passer des commandes sur votre sité,je recommande pleinemment car vous faites un job remarquable
Bonnne continuation

Date of experience: July 31, 2023
PACHAUD Z.
France
1 review
2 helpful votes
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Disappointed with my purchases
July 31, 2023

Hello! I am disappointed with my orders overall. Quality of clothes sold by Ouku which is very low. Items cannot be returned. The site has a lot to do in the future to remain credible! Not great
Numéro de commande******* de juillet 2023

Date of experience: July 31, 2023
SITEJABBER S. — Ouku Rep
over a year ago

Bonjour,
Désolé de vous déranger.
Nous avons trouvé votre commande 10708411 et vous avons contacté via le ticket ID 101274712.
Nous attendons votre réponse.
Cordialement
OUKU

Colin E.
GB
1 review
0 helpful votes
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Provides a good service
July 31, 2023

To date I have not been disappointed with the service I have received, the products are good and affordable.

Date of experience: July 31, 2023
Andreas S.
Germany
1 review
1 helpful vote
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The stuff is cheap and the quality regarding the price is ok
July 31, 2023

You better check the information concerning the materials … polyester is mainly used as fabric.
Regarding the price it's ok and the time of delivery varies from order to order. Received some orders within a week but it could also take 3 weeks to receive your stuff. The customer service was friendly and responded quite quickly.
So if you have no allergy against nylon, polyester etc. and looking for some nice and fancy clothes on a low rate, it's ok ordering here.

Date of experience: July 31, 2023
SITEJABBER S. — Ouku Rep
over a year ago

Guten Morgen,
Entschuldigen Sie die Störung.
Wir haben Ihre Bestellung 10702745 gefunden und Sie über die Ticket-ID 101550212 kontaktiert.
Wir warten auf Ihre Antwort.
Herzlichst
OUKU

Rolf Z.
Germany
1 review
1 helpful vote
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Unzufrieden
July 31, 2023

Wertes Team, ich bin sehr unzufrieden mit ihrer Arbeit. Warum verfallen angebliche und erworbene Gutscheine plötzlich oder erscheinen mit täglich unterschiedlichen Werten. Was geschieht mit den terminlich verfallenen Gutscheinen/ Geld?. Das Bezahlen von Bestellungen mittels Gutschein ist nicht übersichtlich, mir noch nie gelungen.

Date of experience: July 31, 2023
SITEJABBER S. — Ouku Rep
over a year ago

Guten Morgen,
Entschuldigen Sie die Störung.
Wir haben Ihre Bestellung 10648021 gefunden und Sie über die Ticket-ID 101274763 kontaktiert.
Wir warten auf Ihre Antwort.
Herzlichst
OUKU

William L.
GB
1 review
0 helpful votes
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Better than the rest
July 31, 2023

Excellent service from start to finish will be back thanks

Date of experience: July 31, 2023
Alex D.
Germany
1 review
1 helpful vote
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Keine Rücksendungen möglich
July 31, 2023

Ich habe Bekleidung bestellt und statt langen Tennis Socken bekam ich kurze weiße sneaker Socken. Zudem hatte ich Unterhemden bestellt, die an mir nicht gut aussahen. Der Verkäufer ließ keine Rücksendungen zu bzw. Wollte, dass ich die Kosten übernehme. Schlechter Service!

Date of experience: July 31, 2023
SITEJABBER S. — Ouku Rep
over a year ago

Guten Morgen,
Entschuldigen Sie die Störung.
Wir haben Ihre Bestellung 10698432 gefunden und Sie über die Ticket-ID 101278398 kontaktiert.
Wir warten auf Ihre Antwort.
Herzlichst
OUKU

alain N.
France
1 review
0 helpful votes
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Taille aléatoire
July 31, 2023

3 commande et aucun de la même taille je prend du 3 xl et un seul me va attention au couleur lavée a 30°
Les couleur sont sympas reste a travailler sur la taille et que les fils soit bien arrêter autrement sa se défais

Date of experience: July 31, 2023
SITEJABBER S. — Ouku Rep
over a year ago

Bonjour,
Désolé de vous déranger.
Nous avons trouvé votre commande 10592953 et vous avons contacté via le ticket ID 101550430.
Nous attendons votre réponse.
Cordialement
OUKU

Bladesman V.
GB
1 review
0 helpful votes
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No drama
July 31, 2023

Checked the sizing charts,ordered the shirts,got the shirts delivered,shirts matched the sizing,job done,no drama. Very satisfied. Cheers,Bladesman.

Date of experience: July 31, 2023
13 reviews are not recommended