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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,412 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Joseph G.
1 review
0 helpful votes
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None to give
June 21, 2018

None to give

Date of experience: June 21, 2018
Lawrence B.
1 review
0 helpful votes
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I got what I wanted at the price I expected to pay and quickly.

Date of experience: June 20, 2018
Kathy D.
3 reviews
0 helpful votes
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Searched on wide width
June 20, 2018

Searched on wide width. Purchased wide width. Site changed order to medium width. Shoes were too narrow and style looked rather "old lady". People with wide feet like stylish shoes too.

Date of experience: June 20, 2018
Linda M.
2 reviews
0 helpful votes
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Bought my husband a pair of Vionic sandals
June 20, 2018

Bought my husband a pair of Vionic sandals. He hasn't had time to wear them much yet. But he seems to like them so far.

Date of experience: June 20, 2018
Nan M.
1 review
0 helpful votes
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Great
June 19, 2018

Great

Date of experience: June 19, 2018
C J.
2 reviews
0 helpful votes
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I found what I was looking for quickly at a good price.

Date of experience: June 19, 2018
Rita M.
2 reviews
0 helpful votes
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Easy
June 19, 2018

Easy

Date of experience: June 19, 2018
Pat Q.
2 reviews
0 helpful votes
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Comfort, service, and a good price
June 19, 2018

Comfort, service, and a good price. I wore out my first pair and am glad to have this replacement.

Date of experience: June 19, 2018
ANNMARIE S.
1 review
0 helpful votes
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I placed 2 orders
June 19, 2018

I placed 2 orders. When i ordered orthotics, i found the site difficult to navigate and what i received was different than what i expected. I ordered Vionic flip flops and they were easier to order, but not as comfortable to wear as i would like

Date of experience: June 19, 2018
Elizabeth D.
1 review
0 helpful votes
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I ordered a half size larger (10), just hope they fit. Looking forward to getting them.

Slippers fit and are really comfortable. Great support!

Date of experience: June 19, 2018
SandraLynn O.
1 review
0 helpful votes
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I have purchased many times from OrthoticShop and for various people in my family. We have all been pleased with the purchases and service (even with returns) :) although I do feel some of the prices are high

Date of experience: June 19, 2018
Deb H.
1 review
0 helpful votes
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I was very satisfied with the shoes that I purchased, very comfortable!

Date of experience: June 18, 2018
Lorne T.
1 review
0 helpful votes
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Two months ago I submitted an order and paid by visa. You came back to me and said that you had to back order the shoes which would take two months, so you cancelled the order and refunded my money less $50.00 which you kept. Bad experience!

Date of experience: June 18, 2018
Audrey H.
1 review
0 helpful votes
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I like the various options and helpful hints because it is difficult to find footwear for my problematic wide feet

Date of experience: June 18, 2018
cheryl r.
1 review
0 helpful votes
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My husband was very pleased with shoes
June 18, 2018

My husband was very pleased with shoes

Date of experience: June 18, 2018
NANCY W.
1 review
0 helpful votes
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I'm happy!
June 18, 2018

I'm happy!

Date of experience: June 18, 2018
Helen L.
2 reviews
0 helpful votes
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Was easy to order but had some delays in contacting Pay Pal

Date of experience: June 17, 2018
Rich K.
1 review
0 helpful votes
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Check out a bit funky but works
June 17, 2018

Check out a bit funky but works

Date of experience: June 17, 2018
Camilla K.
1 review
0 helpful votes
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Have ordered Vionic shoes for years
June 17, 2018

Have ordered Vionic shoes for years. Have several different styles and like them all.

Date of experience: June 17, 2018
Marsha B.
1 review
0 helpful votes
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Fast and Easy!
June 17, 2018

Fast and Easy! Every pleased!

Date of experience: June 17, 2018