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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,412 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Janet C.
5 reviews
0 helpful votes
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Product arrived quickly and in excellent condition.

Date of experience: June 27, 2018
Shirley B.
1 review
0 helpful votes
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Website was easy to navigate
June 27, 2018

Website was easy to navigate -

Date of experience: June 26, 2018
Elizabeth R.
1 review
0 helpful votes
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Found what I needed and was satisfied with my slippers. Thank you

Date of experience: June 26, 2018
Pam I.
1 review
0 helpful votes
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Was a little difficult going from viewing cart, back to shopping page.

Date of experience: June 26, 2018
Sue C.
1 review
0 helpful votes
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I have ordered from Orthotic Shop on at least 3 different occasions without any issues, but this was the first time I was sent the wrong item. I wear Vionic sandals all the time and I was wanting the platform style, instead they sent the regular height style. They sent the right size and color but the wrong shoe. The packing slip did not even match the style number on the box. It wouldn't have been an issue if there wasn't a price difference between the two styles. So I returned them with instructions to send what I ordered.

Date of experience: June 26, 2018
Michael B.
1 review
0 helpful votes
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Easy to order and pay on Paypal using a different address from billing to ship to.

Date of experience: June 26, 2018
Amy R.
2 reviews
0 helpful votes
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I have ordered for the past 2 years from your site. Your products are wonderful!

Date of experience: June 25, 2018
Sheila S.
1 review
0 helpful votes
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Sandals made my feet hurt worse than they did before

Date of experience: June 25, 2018
Lisa M.
4 reviews
0 helpful votes
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This is the third time ordering slippers from you. I have winter slippers and summer slippers. For some reason the velcro wore out on the summer slippers which are the ones I am buying to try again. Hope the velcro has been improved on.

Date of experience: June 25, 2018
Stephanie N.
1 review
0 helpful votes
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As always the shoes are perfect
June 25, 2018

As always the shoes are perfect.

Date of experience: June 25, 2018
Jessica S.
3 reviews
0 helpful votes
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I have back problems, but hate wearing shoes in the summer. These are wonderful on your feet and really help with my back as well. Will definitely be buying these from now on.

Date of experience: June 25, 2018
Nikki K.
1 review
0 helpful votes
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Too early to really answer some of these?
June 25, 2018

Too early to really answer some of these?

Date of experience: June 25, 2018
Kati I.
1 review
0 helpful votes
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Overall excellent
June 24, 2018

Overall excellent

Date of experience: June 24, 2018
Toni G.
3 reviews
0 helpful votes
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Amazon checkout made it sooooo easy!
June 24, 2018

Amazon checkout made it sooooo easy!

Unfortunately I canceled this order and it was a confirmed cancellation but I still received it. That is frustrating!

Date of experience: June 24, 2018
Alfredo R.
1 review
0 helpful votes
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Orthotic is where I get my orthotic shoes
June 23, 2018

Orthotic is where I get my orthotic shoes.

Date of experience: June 23, 2018
Shelley R.
1 review
0 helpful votes
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The site is pretty easy to work with
June 23, 2018

The site is pretty easy to work with. My Mac however makes it hard to get the answers to my questions because the link will not work in it. I really like the two pairs of Vionic shoes I got, but have had problems with some other shoes not fitting or not having enough arch. Believe I will stick with Vionics, but really wish they came in 8 1/2, as that would be the perfect fit.

Date of experience: June 22, 2018
Kerry N.
1 review
0 helpful votes
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I have nothing to share other than it was good.

Date of experience: June 22, 2018
Deanne J.
2 reviews
0 helpful votes
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I like the shoes I ordered but the arch support they were supposed to have wasn't as good as purported.

Date of experience: June 22, 2018
Kevin T.
3 reviews
0 helpful votes
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One pair didn't fit at all
June 21, 2018

One pair didn't fit at all. Returned and ordered different style and size, awaiting delivery. Other pair still undecided about keeping. I like your prices but have hard to fit feet.

Date of experience: June 21, 2018
Bp V.
1 review
0 helpful votes
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High prices but great products and great fit my arches don't hart anymore

Date of experience: June 21, 2018