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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,412 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Fayanne B.
1 review
0 helpful votes
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Just great service all the way around
March 18, 2011

Just great service all the way around. Would buy from them again, and plan too.

Date of experience: March 18, 2011
David S.
9 reviews
0 helpful votes
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Happy with the service and the product more options to choose from than here in Australia and price competive even with postage will purchase again in the future.

Date of experience: March 17, 2011
Mary C.
11 reviews
0 helpful votes
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Fast, easy check-out; overall experience very positive.

Date of experience: March 17, 2011
Marti T.
1 review
0 helpful votes
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March 16, 2011

Date of experience: March 16, 2011
Erika B.
3 reviews
0 helpful votes
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March 16, 2011

Date of experience: March 16, 2011
sudesh b.
1 review
0 helpful votes
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March 16, 2011

Date of experience: March 16, 2011
Barbara B.
19 reviews
0 helpful votes
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The company was hard to comunicate with
March 15, 2011

The company was hard to comunicate with.

Date of experience: March 15, 2011
Ellen L.
4 reviews
0 helpful votes
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March 15, 2011

Date of experience: March 15, 2011
Anita A.
5 reviews
0 helpful votes
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If would be helpful if your website could describe each orthotic product by sizing. This Spenco Ortho Arch product was different in width than the two other Spenco products for the same size. I have a narrow foot, and the Ortho Arch product was too wide to fit well in my shoe, and my spouse had to cut it down with a saw because of the sturdy material in the arch.

Date of experience: March 15, 2011
Michael H.
23 reviews
0 helpful votes
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I need some time to fully compare the orthotics to my $300 customs, but so far, I am quite pleased.

Date of experience: March 15, 2011
David L.
17 reviews
0 helpful votes
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March 14, 2011

Date of experience: March 14, 2011
Judy C.
15 reviews
0 helpful votes
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March 14, 2011

Date of experience: March 13, 2011
Harry B.
14 reviews
0 helpful votes
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I would like to have talked to a rep to make sure I ordering the right thing. I tried to email a question but did not recieve any method to contact any one.

Date of experience: March 13, 2011
Don E.
3 reviews
0 helpful votes
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The socks were received on time and in excellent condition

Date of experience: March 13, 2011
Marilyn S.
16 reviews
0 helpful votes
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Am delighted to be able to find supportive, comfortable orthotic shoes all in one place. These are 2nd and 3rd pairs of Dr. Weil's walking shoes---SO comfortable. And delivery was timely, even on backordered pair.

Date of experience: March 10, 2011
Karen O.
16 reviews
0 helpful votes
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I had to return the shoes because they did not fit. I am now waiting for the new size to be shipped. Have not heard from them on the replacement. It has been one week since I shipped the shoes back. 2/10

Date of experience: March 10, 2011
Leanne S.
2 reviews
0 helpful votes
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March 9, 2011

Date of experience: March 9, 2011
Pamela P.
7 reviews
0 helpful votes
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March 8, 2011

Date of experience: March 8, 2011
karen b.
2 reviews
0 helpful votes
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Loved the shoes but sadly they didn't fit will continue to check this site for future products

Date of experience: March 8, 2011
jonathan Y.
4 reviews
0 helpful votes
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Quick delivery and a great product
March 8, 2011

Quick delivery and a great product. Good customer service, my first purchase online that received a follow-up email to ensure I received and was happy with the product. Great job Orthoticshop.com!

Date of experience: March 8, 2011