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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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William K.
20 reviews
0 helpful votes
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March 26, 2011

Date of experience: March 26, 2011
Karen T.
19 reviews
0 helpful votes
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Would be nice to have a search by size function. I spent a LOT of time clicking on shoes that did not come in my size.

Shipping took what seemed to be a long time.

Date of experience: March 26, 2011
Sally W.
5 reviews
0 helpful votes
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March 26, 2011

Date of experience: March 26, 2011
gwen M.
1 review
0 helpful votes
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March 26, 2011

Date of experience: March 25, 2011
William L.
11 reviews
0 helpful votes
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March 25, 2011

Date of experience: March 25, 2011
June D.
3 reviews
0 helpful votes
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I had some problems with the return/exchange page but got help quickly after I called the "Contact Us"number

Date of experience: March 24, 2011
Julie H.
5 reviews
0 helpful votes
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March 24, 2011

Date of experience: March 24, 2011
Helen U.
14 reviews
0 helpful votes
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March 24, 2011

Date of experience: March 24, 2011
gravesjjroadrunnercom L.
1 review
0 helpful votes
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March 23, 2011

Date of experience: March 23, 2011
L T.
2 reviews
0 helpful votes
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Delivery prompt, price reasonable
March 23, 2011

Delivery prompt, price reasonable. Product seems flimsy and could use stiffer material, but works semi-satisfactorily, better than anything else I have found for barefoot use.

Date of experience: March 23, 2011
Beth D.
3 reviews
0 helpful votes
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I ordered the Pet Convincer 2 to help with a few minor issues with my dog. I was very pleased that the product shipped free, had a good refund policy, and I received the item in about 3 days. I 'm finding that the product does what it says it does and is not at all harmfull for my pet. Thank you

Date of experience: March 22, 2011
Linda M.
15 reviews
0 helpful votes
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Great selection
March 22, 2011

Great selection. Great prices. I only wish you used paypal at checkout.

Date of experience: March 22, 2011
Julie L.
17 reviews
0 helpful votes
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I purchased the Orthaheel Active Orthotics and am still trying to get used to them. I absolutely love my Orthaheel flip flops and thought the orthotic was a great way to go with my running shoes. Hopefully, they will give me the same satisfaction as the flip flops.

Date of experience: March 21, 2011
Sherrie D.
2 reviews
0 helpful votes
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Shoes were received earlier than expected
March 21, 2011

Shoes were received earlier than expected. Delighted!

Date of experience: March 21, 2011
Susan R.
16 reviews
0 helpful votes
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So far so good
March 19, 2011

So far so good. You have a nice selection in my unusual size (5 WW)

Date of experience: March 19, 2011
Alan S.
10 reviews
0 helpful votes
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March 19, 2011

Date of experience: March 19, 2011
Susan D.
8 reviews
0 helpful votes
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March 19, 2011

Date of experience: March 19, 2011
Joe R.
20 reviews
0 helpful votes
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March 19, 2011

Date of experience: March 18, 2011
Randall Z.
3 reviews
0 helpful votes
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March 18, 2011

Date of experience: March 18, 2011
Fayanne B.
1 review
0 helpful votes
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Just great service all the way around
March 18, 2011

Just great service all the way around. Would buy from them again, and plan too.

Date of experience: March 18, 2011