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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,412 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Patricia W.
15 reviews
0 helpful votes
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Excellent service
August 27, 2011

Excellent service

Date of experience: August 27, 2011
Arthur M.
7 reviews
0 helpful votes
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Would be nice to search only for the size that I need.
Shoes fit great on first day at wor.
Best shoes I have ever worn on first day.

Date of experience: August 27, 2011
Debra M.
12 reviews
0 helpful votes
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Very easy purchases with good sale prices
August 26, 2011

Very easy purchases with good sale prices. Will shop from them again.

Date of experience: August 26, 2011
kevin s.
1 review
0 helpful votes
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August 26, 2011

Date of experience: August 26, 2011
Eric K.
8 reviews
0 helpful votes
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Quick slick shopping experience
August 25, 2011

Quick slick shopping experience. Thank you!

Date of experience: August 25, 2011
barbara w.
1 review
0 helpful votes
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It was great, but I think they are a bit big--so I ordered a size smaller and will probably return the bigger ones. I think they are going to be great. Love the support for my arches!

Date of experience: August 24, 2011
Carol P.
9 reviews
0 helpful votes
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My husband LOVES these sandals!
August 24, 2011

My husband LOVES these sandals! Comfortable right out of the box. If he's happy, so am I!

Date of experience: August 24, 2011
Debbie B.
6 reviews
0 helpful votes
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I liked the free priority shipping!
August 22, 2011

I liked the free priority shipping!

Date of experience: August 22, 2011
lori s.
1 review
0 helpful votes
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August 20, 2011

Date of experience: August 20, 2011
Naomi F.
1 review
0 helpful votes
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Love the shoes and the free shipping.Though it took way too long for this particular order to be shipped.Other orders have shipped really quick. Customer service is good.

Date of experience: August 18, 2011
Dawn W.
5 reviews
0 helpful votes
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I bought a pair of training shoes to wear for Jazzercise and found the fit and quality to be exactly as described. The web site was easy to navaigate and the communication by email was quick and complete. I had my shoes in a couple of days and coudn't be happier with them!

Date of experience: August 16, 2011
Thomas B.
21 reviews
0 helpful votes
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Have used this Spenco product for 20 years
August 16, 2011

Have used this Spenco product for 20 years. Your online site gives me the convenience I like and the prices that are reasonable.

Date of experience: August 16, 2011
Kathy J.
7 reviews
0 helpful votes
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August 15, 2011

Date of experience: August 15, 2011
charles c.
3 reviews
0 helpful votes
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August 15, 2011

Date of experience: August 15, 2011
Jan t.
1 review
0 helpful votes
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Very easy to find what I was looking for
August 15, 2011

Very easy to find what I was looking for. Easy check out and shipping was included in price. Saved about $10 ordering from this company as opposed to buying the item locally.

Date of experience: August 15, 2011
Shelly N.
2 reviews
0 helpful votes
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August 14, 2011

Date of experience: August 14, 2011
Steve M.
24 reviews
0 helpful votes
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Very fast shipping and product arrived as described.

Date of experience: August 13, 2011
Richard V.
7 reviews
0 helpful votes
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August 13, 2011

Date of experience: August 13, 2011
Julian L.
2 reviews
0 helpful votes
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I will wait to see how the brace performs...
August 12, 2011

I will wait to see how the brace performs... OK got it.
The instructions I received with the brace were unintelligible gibberish. Luckily its fairly obvious how to assemble the brace.
I had been using a Richie brace but the problem is that it increased my shoes size by four sizes from 43 to size 47. This also made one leg longer than the other by 4cm. The nice thing about this brace is the low profile that allows me to wear my old shoes, its also lite weight and comfortable. I am walking better but be aware that the device provides no lateral ankle support so you may need to buy an extra ankle support.

Date of experience: August 12, 2011
MATT N.
2 reviews
0 helpful votes
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Thank you!
August 12, 2011

Thank you! GTEAT service!

Date of experience: August 12, 2011