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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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ann I.
1 review
0 helpful votes
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Your online store is a pleasure to shop
June 6, 2012

Your online store is a pleasure to shop. It took a while for the shoes to arrive, but they are wonderful. Thank you.

Date of experience: June 6, 2012
Diane B.
5 reviews
0 helpful votes
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Need wide sizes for men
June 6, 2012

Need wide sizes for men. Thank You

Date of experience: June 6, 2012
Barbara M.
4 reviews
0 helpful votes
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Just wasn\'t sure if you wanted shoe size or foot size.

Date of experience: June 6, 2012
Julie R.
4 reviews
0 helpful votes
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I have worn Orthaheel sandals before and absolutely LOVE them. I would normally never order shoes/sandals online but am very comfortable doing so with Orthaeel.

Date of experience: June 5, 2012
Elizabeth N.
5 reviews
0 helpful votes
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Have a hard time finding shoes in stores around the area I live with arches in them. I ordered 2 pair from here and they work great.

Date of experience: June 5, 2012
piano V.
1 review
0 helpful votes
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Great web site
June 5, 2012

Great web site. Good, prompt service.

Date of experience: June 5, 2012
Myra M.
3 reviews
0 helpful votes
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I hope they work out for me
June 5, 2012

I hope they work out for me. I have foot problems so hopes these will help me. I had to exchange one pair, I lilke them so much, but I think I would have problems with them sliding, I exchange for one with a back strap.

Date of experience: June 5, 2012
Martha H.
9 reviews
0 helpful votes
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Thank you for the discount
June 5, 2012

Thank you for the discount. Much appreciated.

Date of experience: June 5, 2012
Brenda V.
8 reviews
0 helpful votes
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Very simple to navigate site and place order. Very pleased with price and delivery speed.

Date of experience: June 4, 2012
Theresa H.
9 reviews
0 helpful votes
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My sandals are awesome
June 4, 2012

My sandals are awesome. Since I have been wearing them my heel doesn't ache and I don't want to wear my other shoes!

Date of experience: June 4, 2012
Rebecca A.
10 reviews
0 helpful votes
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Great prices...
June 3, 2012

Great prices...and love the free shipping in case shoes dont fit.

Date of experience: June 3, 2012
Yvette D.
3 reviews
0 helpful votes
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Thanks for carrying Orthaheel brand shoes!
June 3, 2012

Thanks for carrying Orthaheel brand shoes!

Date of experience: June 3, 2012
Joe B.
13 reviews
0 helpful votes
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Easy to use site
June 3, 2012

Easy to use site

Date of experience: June 3, 2012
Edwin L.
1 review
0 helpful votes
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Very competitive pricing and quick delivery of the order.

Date of experience: June 3, 2012
Walter C.
14 reviews
0 helpful votes
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The insets worth the perfect size, 16D, and the quality was even better that expected.

Date of experience: June 3, 2012
sydney N.
1 review
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Both my heels were burning, why, I don't know, of course I know, shoes without proper support. The inserts I purchased have done what was promised, and my heels feel so much better after several day's use. Thank you

Date of experience: June 2, 2012
Diane K.
8 reviews
0 helpful votes
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It was awesome how fast I received my order
June 2, 2012

It was awesome how fast I received my order. However, the sandals were too narrow for me and the athletic shoes just didn't feel right so I had to return both pairs. The return process was very easy to do and quick. I definitely will keep shopping here until I find the right shoe.

Date of experience: June 2, 2012
Eva L.
5 reviews
0 helpful votes
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Relatively painless
May 30, 2012

Relatively painless. I was very happy it had my size, which is 1. Everything fits. Good store.

Date of experience: May 30, 2012
frances Y.
1 review
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The shoes I ordered arriced very quickly, however I ordered them too large and had to return for a exchange in size and shoe. Live chat was very helpful in this process. The second pair arrived quickly too. I have a lot of foot problems so these are going back too, but it has nothing to do with the company or shoes. I will order from this company again because of the service I recieved.

Date of experience: May 30, 2012
marilyn c.
1 review
0 helpful votes
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I was a little dissapointed in my sandals that I selected. The stitches under the straps rubs the top of my foot. I have a hammer toe and the foot slides forward and hits the hammer toe and rubs my hammer toe and the toe is sore and tender. The heel of my foot feels irritated from the back of the shoe.

Date of experience: May 29, 2012