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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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David W.
5 reviews
0 helpful votes
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My order was placed on backorder
October 6, 2012

My order was placed on backorder. I didn't receive any email about it so I called your company. A very nice lady helped me (don't remember her name) and the order was shipped the same day I called. I was very pleased with her response to my problem.

Date of experience: October 6, 2012
Winona A.
2 reviews
0 helpful votes
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Great-no problems
October 6, 2012

Great-no problems

Date of experience: October 6, 2012
Gene G.
6 reviews
0 helpful votes
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Easy site to navigate
October 5, 2012

Easy site to navigate. Easy to make the transaction. The best products at the best prices.
Shipping was Very Fast. Very satisfied.

Date of experience: October 5, 2012
Ken O.
7 reviews
0 helpful votes
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Experience and product were excellant
October 5, 2012

Experience and product were excellant

Date of experience: October 5, 2012
Ronald H.
1 review
0 helpful votes
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I would return to the store to look for my next purchase.

Date of experience: October 5, 2012
SANDRA J.
2 reviews
0 helpful votes
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I ENJOY WEARING ORTHAHEEL SHOES
October 5, 2012

I ENJOY WEARING ORTHAHEEL SHOES. IT\'S EASY AND CONVENIENT TO USE YOUR WEBSITE

Date of experience: October 5, 2012
Donna A.
2 reviews
0 helpful votes
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I like your store very much, it is one of the few US sites that will ship overseas. This has been a great find because the range of Orthaheel footwear offered in the US is fantastic compared to anywhere else in the world.

Date of experience: October 4, 2012
Steve I.
5 reviews
0 helpful votes
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These slider sandals are very comfortable and can accommodate a wide foot. The slider is velcro so you can adjust the width.

Date of experience: October 2, 2012
Tami F.
2 reviews
0 helpful votes
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Shoes run big order size smaller
October 1, 2012

Shoes run big order size smaller. Great store to work with.

Date of experience: October 1, 2012
Kat M.
4 reviews
0 helpful votes
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I love the free shipping
October 1, 2012

I love the free shipping.

Date of experience: October 1, 2012
Larry S.
1 review
0 helpful votes
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Excellant
October 1, 2012

Excellant

Date of experience: October 1, 2012
Robert M.
2 reviews
0 helpful votes
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The brace is great, easy to put on, very comfortable & helps me walk normally. Used it all day with no discomfort. Thank you for having a terific product.

Date of experience: September 29, 2012
Ann F.
3 reviews
0 helpful votes
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Very satisfied and pleased with quality and service
September 29, 2012

Very satisfied and pleased with quality and service. I was worried about being able to put the shoes on over my daughters AFOS but was totally satisfied. Love the looks of the shoes.
Ann Farr

Date of experience: September 29, 2012
Jean P.
2 reviews
0 helpful votes
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Quick, easy
September 29, 2012

Quick, easy. Just what I was looking for. Delivery was fast too

Date of experience: September 29, 2012
Myra H.
2 reviews
0 helpful votes
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I received my order today however need to exchange for s different size. And the return process has been very easy. Thank You

Date of experience: September 28, 2012
Wendy A.
2 reviews
0 helpful votes
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The best price I found on orthopedic shoes online I hope they fit. My sneakers fit fine, lot's of room in the toe area. The insoles are not as soft as I am used to with store bought sneakers. However they are comfortable. I had a hard time finding sneakers to fit me and am glad I finally found a place where I can buy them. I will buy Drew shoes again.

Date of experience: September 28, 2012
Sandra O.
2 reviews
0 helpful votes
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I love my shoes and the customer service
September 28, 2012

I love my shoes and the customer service.

Date of experience: September 28, 2012
Karen A.
2 reviews
0 helpful votes
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Cheaper on line than in the stores
September 25, 2012

Cheaper on line than in the stores. So far seem to be helping with tendinitis problem.

Date of experience: September 25, 2012
Susan W.
1 review
0 helpful votes
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The orthotics I ordered arrived quickly and are very comfortable. I already recommended your product to others at my place of employment, since I work in the medical field and we are all on our feet for most of the day. Thank you for a wonderful product, Susan

Date of experience: September 25, 2012
Gail E.
2 reviews
0 helpful votes
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Love the variety of styles
September 24, 2012

Love the variety of styles. The shoes are my sons new favorites. Great products.

Date of experience: September 24, 2012