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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Corinne A.
2 reviews
0 helpful votes
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So far, things have been quick and easy!
June 22, 2013

So far, things have been quick and easy! I have experienced a issue with the size of the product I ordered; unfortunately, the measurements were not available on the website. However, after one quick call, I have been able to return my unwanted item and exchange it for what I need. I have been very satisfied with the customer service and purchase process.

Date of experience: June 21, 2013
melodie B.
1 review
0 helpful votes
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The order came quick and just as advertised!
June 21, 2013

The order came quick and just as advertised! I will be back!

Date of experience: June 21, 2013
Cari W.
1 review
0 helpful votes
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Great products, and I love the free shipping!
June 20, 2013

Great products, and I love the free shipping!

Date of experience: June 19, 2013
DeLaine S.
1 review
0 helpful votes
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Quick & easy & my husband likes the previous purchase we made with you, so we are returning to make another purchase. Thanks!

Date of experience: June 19, 2013
Corinne C.
1 review
0 helpful votes
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Site was easy to navigate and information on products was more than I expected. The sandals are beautiful and fit perfectly. Shipping was fast! I will be back.

Date of experience: June 19, 2013
Gloria G.
1 review
0 helpful votes
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My shopping experience was wonderful!
June 19, 2013

My shopping experience was wonderful! I took advantage of the savings as well.

Date of experience: June 19, 2013
Sylvie M.
1 review
0 helpful votes
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I was hoping to find more information on the products I am buying.

Date of experience: June 18, 2013
miriam w.
1 review
0 helpful votes
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I was very impressed with how easily I placed my order and how quickly it was delivered to my door. The service and the product are superior!

Date of experience: June 16, 2013
Musicmom O.
1 review
0 helpful votes
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AWESOME!
June 15, 2013

AWESOME! I ordered the first pair and liked them SO MUCH I ordered the other two colors. These shoes are THE BEST!

Date of experience: June 15, 2013
michelle N.
6 reviews
0 helpful votes
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Super easy and quick
June 14, 2013

Super easy and quick

Date of experience: June 14, 2013
Margaret L.
4 reviews
0 helpful votes
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My experience with orthoticshop.com was perfect. I'm pleased with how the shoes were shipped on time and am very happy with the quality of the merchandise.

Date of experience: June 14, 2013
Jenn G.
1 review
0 helpful votes
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Finally help for my PF
June 14, 2013

Finally help for my PF

Date of experience: June 13, 2013
Sharon H.
1 review
0 helpful votes
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This is my second purchase with this company because I was quite pleased with the first purchase.

Date of experience: June 10, 2013
Lorraine S.
1 review
0 helpful votes
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I was frustrated with the coupon I received on my e-mail. I didn't work.

Date of experience: June 10, 2013
jhlivecom H.
1 review
0 helpful votes
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Love shopping at Orthotic Shop
June 10, 2013

Love shopping at Orthotic Shop. Good selection and prices plus free, fast shipping.

Date of experience: June 9, 2013
David M.
15 reviews
0 helpful votes
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Well, the proof is in the pudding!
June 9, 2013

Well, the proof is in the pudding! Here I am placing a repeat order. You can move the Powerstep Insoles from one pair of shoes to another, but with the price of the insoles, it is so convenient to have several pair.

Date of experience: June 9, 2013
Christine K.
1 review
0 helpful votes
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Thank you for having woman's size 11!
June 8, 2013

Thank you for having woman's size 11!

Date of experience: June 8, 2013
charles a.
3 reviews
0 helpful votes
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Good so far.found what i was looking for at a good price!

Date of experience: June 8, 2013
Cassandra Z.
2 reviews
0 helpful votes
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Speedy guest service
June 8, 2013

Speedy guest service. I only wish some of the photos were more clear or more descriptive of some of the items. I ordered a pair of sandals that I thought would look different based on the picture. I had to exchange them.

Date of experience: June 7, 2013
Mary A.
25 reviews
0 helpful votes
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These shoes look like just what I need
June 7, 2013

These shoes look like just what I need. Hope they fit!

Date of experience: June 7, 2013