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OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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So far, things have been quick and easy! I have experienced a issue with the size of the product I ordered; unfortunately, the measurements were not available on the website. However, after one quick call, I have been able to return my unwanted item and exchange it for what I need. I have been very satisfied with the customer service and purchase process.
The order came quick and just as advertised! I will be back!
Great products, and I love the free shipping!
Quick & easy & my husband likes the previous purchase we made with you, so we are returning to make another purchase. Thanks!
Site was easy to navigate and information on products was more than I expected. The sandals are beautiful and fit perfectly. Shipping was fast! I will be back.
My shopping experience was wonderful! I took advantage of the savings as well.
I was hoping to find more information on the products I am buying.
I was very impressed with how easily I placed my order and how quickly it was delivered to my door. The service and the product are superior!
AWESOME! I ordered the first pair and liked them SO MUCH I ordered the other two colors. These shoes are THE BEST!
Super easy and quick
My experience with orthoticshop.com was perfect. I'm pleased with how the shoes were shipped on time and am very happy with the quality of the merchandise.
Finally help for my PF
This is my second purchase with this company because I was quite pleased with the first purchase.
I was frustrated with the coupon I received on my e-mail. I didn't work.
Love shopping at Orthotic Shop. Good selection and prices plus free, fast shipping.
Well, the proof is in the pudding! Here I am placing a repeat order. You can move the Powerstep Insoles from one pair of shoes to another, but with the price of the insoles, it is so convenient to have several pair.
Thank you for having woman's size 11!
Good so far.found what i was looking for at a good price!
Speedy guest service. I only wish some of the photos were more clear or more descriptive of some of the items. I ordered a pair of sandals that I thought would look different based on the picture. I had to exchange them.
These shoes look like just what I need. Hope they fit!
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

