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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Cyndi G.
1 review
0 helpful votes
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The sandals feel great!
July 5, 2013

The sandals feel great! I need the next size larger. I haven't had a chance to find the proceedure on exchanging them.

Date of experience: July 4, 2013
bev N.
1 review
0 helpful votes
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I had mistakenly typed the wrong address when I ordered, when I noticed my mistake, I contacted them and they were able to catch the order and make the correction. Very impressed

Date of experience: July 4, 2013
Monica B.
2 reviews
0 helpful votes
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Love the free shipping
July 4, 2013

Love the free shipping - easy website to navigate. Look forward to wearing the shoes!

Date of experience: July 4, 2013
Robert M.
1 review
0 helpful votes
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I was easy to find and order my product
July 4, 2013

I was easy to find and order my product.

Date of experience: July 3, 2013
Julie J.
4 reviews
0 helpful votes
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I'm thrilled you offer free shipping and returns on the Olukai sandals! Thank you!
As I was shopping, I noticed that the items in my cart increased in price by about 2-3 dollars, so in the end I am paying more than if I would have quickly purchased each item separately upon seeing the initial price. Bummer!

Date of experience: July 3, 2013
Laura P.
8 reviews
0 helpful votes
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I wish I could have just driven the 15 minutes to Warren, Mich.to pick up the shoes rather than wait two and a half weeks for postal service delivery. But the shoes are great! They look good and feel wonderful! Goodbye plantar fascitis, hello comfort and joy!

Date of experience: July 3, 2013
Linda G.
1 review
0 helpful votes
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It should be clearer as to the sneakers and sandals, as to if they are for higher arches or flat feet. The in soles I ordered and great and They are very helpful, alot of my pain has disappeared.

Date of experience: July 1, 2013
M K.
7 reviews
0 helpful votes
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Very timely, great product, glad I found the company.

Date of experience: June 30, 2013
Tom Q.
6 reviews
0 helpful votes
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Please stop sending things to my Facebook page.

Date of experience: June 29, 2013
Sandra J.
5 reviews
0 helpful votes
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The sandals really feel good, I am glad I purchased them. You can't even tell they are orthotics.

Date of experience: June 27, 2013
Pat B.
1 review
0 helpful votes
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The slippers I purchased were a gift and of course

I forgot to place the order in a timely manner but delivery

Was within 2 days which saved the day for, thank you for that.

And the person who received the gift was delighted.

Date of experience: June 27, 2013
MICHELLE L.
1 review
0 helpful votes
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Fast reliable service, product was as described

Date of experience: June 27, 2013
Jacques L.
1 review
0 helpful votes
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Thanks, this is a repeat order (******)
June 27, 2013

Thanks, this is a repeat order (******)

Date of experience: June 27, 2013
Bonnie S.
1 review
0 helpful votes
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Price was right, and especially liked free shipping. Good experience. The shoes are a little too big and too wide, so not sure if they will help my sore feet. Will contact customer relations to remedy that.

Date of experience: June 26, 2013
Cindy T.
1 review
0 helpful votes
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It was easy for me to look around for the sandals I needed and the check out process was very user friendly.

Date of experience: June 25, 2013
Flori B.
1 review
0 helpful votes
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I wore my new Spenco Yumi Orthotic Flip Flops the same day I received them and they are the most comfortable flip flops I have ever worn. I'm sure I will be purchasing them in other colors in the future!

Date of experience: June 25, 2013
Daniel C.
4 reviews
0 helpful votes
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I have a pair of men's orthoheel thong shoes
June 25, 2013

I have a pair of men's orthoheel thong shoes. I like them very much. I just received the Vionic strap sandal. I bought it from Zappos, by the way. I have not had a chance to wear the Vionic, but I did try them on, and they seem to be 1/2 size larger. I have 13 in the thong shoes, and 13 in the Vionics, but the Vionics seem to be 13 1/2. I would appreciate knowing in advance if all sizes of Orthaheels are equal in length and width.

Date of experience: June 25, 2013
Amy T.
1 review
0 helpful votes
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It went well for shopping here the first time.The only thing I was confused about was the difference in the Klogs I purchased and another pair same color looked identical except the ones pair said they were patent so I hope I got the right ones.

Date of experience: June 24, 2013
Margaret P.
1 review
0 helpful votes
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Easy to order
June 24, 2013

Easy to order. Love the no shipping cost

Date of experience: June 24, 2013
Barbara L.
1 review
0 helpful votes
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It was great!
June 23, 2013

It was great! No problems

Date of experience: June 23, 2013