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OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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The sandals feel great! I need the next size larger. I haven't had a chance to find the proceedure on exchanging them.
I had mistakenly typed the wrong address when I ordered, when I noticed my mistake, I contacted them and they were able to catch the order and make the correction. Very impressed
Love the free shipping - easy website to navigate. Look forward to wearing the shoes!
I was easy to find and order my product.
I'm thrilled you offer free shipping and returns on the Olukai sandals! Thank you!
As I was shopping, I noticed that the items in my cart increased in price by about 2-3 dollars, so in the end I am paying more than if I would have quickly purchased each item separately upon seeing the initial price. Bummer!
I wish I could have just driven the 15 minutes to Warren, Mich.to pick up the shoes rather than wait two and a half weeks for postal service delivery. But the shoes are great! They look good and feel wonderful! Goodbye plantar fascitis, hello comfort and joy!
It should be clearer as to the sneakers and sandals, as to if they are for higher arches or flat feet. The in soles I ordered and great and They are very helpful, alot of my pain has disappeared.
Very timely, great product, glad I found the company.
Please stop sending things to my Facebook page.
The sandals really feel good, I am glad I purchased them. You can't even tell they are orthotics.
The slippers I purchased were a gift and of course
I forgot to place the order in a timely manner but delivery
Was within 2 days which saved the day for, thank you for that.
And the person who received the gift was delighted.
Fast reliable service, product was as described
Thanks, this is a repeat order (******)
Price was right, and especially liked free shipping. Good experience. The shoes are a little too big and too wide, so not sure if they will help my sore feet. Will contact customer relations to remedy that.
It was easy for me to look around for the sandals I needed and the check out process was very user friendly.
I wore my new Spenco Yumi Orthotic Flip Flops the same day I received them and they are the most comfortable flip flops I have ever worn. I'm sure I will be purchasing them in other colors in the future!
I have a pair of men's orthoheel thong shoes. I like them very much. I just received the Vionic strap sandal. I bought it from Zappos, by the way. I have not had a chance to wear the Vionic, but I did try them on, and they seem to be 1/2 size larger. I have 13 in the thong shoes, and 13 in the Vionics, but the Vionics seem to be 13 1/2. I would appreciate knowing in advance if all sizes of Orthaheels are equal in length and width.
It went well for shopping here the first time.The only thing I was confused about was the difference in the Klogs I purchased and another pair same color looked identical except the ones pair said they were patent so I hope I got the right ones.
Easy to order. Love the no shipping cost
It was great! No problems
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

