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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Kim W.
1 review
0 helpful votes
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Very easy to process order
December 22, 2013

Very easy to process order

Date of experience: December 22, 2013
Rodetta B.
1 review
0 helpful votes
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It's always great to get free shipping and no added tax!
Very good experience with this store.

Date of experience: December 21, 2013
Charles H.
3 reviews
0 helpful votes
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MY 10% DISCOUNT WAS NOT TAKEN OFF MY ORDER, THIS WAS THE CODE NEWS-10

Date of experience: December 21, 2013
Sonja M.
1 review
0 helpful votes
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PERFECT GOOD SERVICE VERY SATISFIED
December 21, 2013

PERFECT GOOD SERVICE VERY SATISFIED

Date of experience: December 21, 2013
Misty S.
3 reviews
0 helpful votes
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Everything was good except your google shopping price was advertised as $**.** no tax, no shipping costs, but the actual price was $**.**, not $**.**

Date of experience: December 21, 2013
Sandra E.
1 review
0 helpful votes
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Love these slippers and the fact that they came to me so quickly! Very much appreciated. Great price on this site - lower than other sites. Merchandise is very well made - feet love slipping into these slippers. Stitching is very tight - sewn well into the material. Turn around time on these slippers was quite fast - nice packaging.

Date of experience: December 20, 2013
Belinda F.
1 review
0 helpful votes
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Very quick and easy
December 20, 2013

Very quick and easy. But shoes were way too wide.
I liked them but may be afraid to order others due to the fit.

Date of experience: December 20, 2013
UDOM S.
1 review
0 helpful votes
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VARIETIES STYLES & SIZES
December 20, 2013

VARIETIES STYLES & SIZES

Date of experience: December 20, 2013
Christine j.
1 review
0 helpful votes
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Easy to order
December 19, 2013

Easy to order.

Date of experience: December 18, 2013
Trish R.
1 review
0 helpful votes
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I appreciate the selection
December 15, 2013

I appreciate the selection. The only thing I would have like to have help with is sizing info

Date of experience: December 15, 2013
suzanne L.
1 review
0 helpful votes
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They fit great (I would have liked more arch support and heel cushion though) The leather is supple & soft and the dark brown is gorgeous. I did not feel any foot pain after walking all day in them the first time I wore them. I really do like them a lot and was pleased. I can use my ortho inserts in them too.

Date of experience: December 15, 2013
cassandra w.
1 review
0 helpful votes
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Easy order..
December 15, 2013

Easy order.likely to buy again if orthopedics work for me.***.** at doctor's office. Do you guarantee your work if it doesn't work correctly? I will follow the instructions carefully... 4th pair of orthotics.

Date of experience: December 15, 2013
Pat M.
1 review
0 helpful votes
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I apparently made a mistake and ordered the wrong size foot-drop brace. When I got ready to exchange it. I had trouble navigating the return rules and getting the return label printed, so I ended up just mailing it back at my own expense. I will wait and see how the exchange works out. P.M.

Date of experience: December 14, 2013
monica t.
1 review
0 helpful votes
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Loved the discount
December 14, 2013

Loved the discount

Date of experience: December 14, 2013
Carolyn F.
2 reviews
0 helpful votes
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First shoe I tried was HUGE!
December 13, 2013

First shoe I tried was HUGE! Hope my second choice will fit better on my feet. They are horrible...Never have had much luck with picking a GOOD style in the right size. Now that I have received my new shoes, they are fine. Quality is definitely there. They feel fine on my feet. Thanks, Carolyn

Date of experience: December 13, 2013
Johnny C.
1 review
0 helpful votes
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Orthotic Shop is the only place I purchase shoes for my son. He is autistic and walks on his tip toes, the Answer2 shoes are a great fit for him, wish they would come in high tops.

Date of experience: December 13, 2013
ronald v.
1 review
0 helpful votes
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So happy to find a sneaker that is really the right size. They have been hard to get before today!

Date of experience: December 13, 2013
Gina F.
2 reviews
0 helpful votes
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Easily done and fast free shipping!
December 12, 2013

Easily done and fast free shipping!

Date of experience: December 12, 2013
Mary b.
1 review
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Good
December 12, 2013

Good- the Powerstep insets are wonderful.

Date of experience: December 12, 2013
Pat U.
4 reviews
0 helpful votes
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Good products here
December 12, 2013

Good products here.

Date of experience: December 11, 2013