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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Craig F.
1 review
0 helpful votes
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Size 11 was way shorter than my usual size 11
January 25, 2014

Size 11 was way shorter than my usual size 11. I sent them back and asked for a size 12.

Date of experience: January 25, 2014
Jean M.
1 review
0 helpful votes
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Great slippers!
January 23, 2014

Great slippers! My feet are always sore except when I wear them!

Date of experience: January 23, 2014
SUSAN M.
1 review
0 helpful votes
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Took me days to find a store who would ship these slippers to Australia. Thank you.

Date of experience: January 22, 2014
Kitty M.
1 review
0 helpful votes
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This was my first experience dealing with the Orthoticshop and I am very pleased. One problem and it is all mine - I must return one pair of shoes due to size - I will correct the size and re-order.
Thanks for your help.

Date of experience: January 22, 2014
tina e.
1 review
0 helpful votes
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Just what I've been looking for
January 18, 2014

Just what I've been looking for

Date of experience: January 18, 2014
Jeff G.
1 review
0 helpful votes
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Ok
January 18, 2014

Ok. Just like it should be. Sandals arrived safely and fit as advertised.

Date of experience: January 18, 2014
Prue s.
1 review
0 helpful votes
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The slippers came in whole sizes and ortho heel
January 17, 2014

The slippers came in whole sizes and ortho heel
Suggested to size down. Too small! I will have
To return them. They need to work on their
Sizes. I have other ortho heel shoes which are 8 1/2
And fit perfectly. 8 did not have the " bump" in
The correct place.

Date of experience: January 17, 2014
Deborah M.
1 review
0 helpful votes
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I love my sandals I ordered and almost immediately I felt relief from my plantar fasciitis!
Thank you!

Date of experience: January 15, 2014
Lynne O.
1 review
0 helpful votes
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Very nice site
January 15, 2014

Very nice site.

Date of experience: January 15, 2014
Lionel M.
1 review
0 helpful votes
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Found what i was looking for
January 15, 2014

Found what i was looking for. The information provided was just what i needed.

Date of experience: January 15, 2014
Sharon A.
2 reviews
0 helpful votes
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Good experience, but kept asking me for a coupon # could not find it on page. Shoes were a little pricy,and couldn't find where to submit the $**.** rebate, until after order was processed.

Date of experience: January 11, 2014
Ginevra M.
1 review
0 helpful votes
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I purchased these shoes as a gift for my brother
January 11, 2014

I purchased these shoes as a gift for my brother. He wears an unusually large size and needs extra width to accommodate his orthotic insoles. He said the shoes were "phenomenal" and "the most comfortable" he's ever had and intends to purchase more for himself very soon.

Date of experience: January 11, 2014
Donald B.
1 review
0 helpful votes
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Great experience fast delivery
January 11, 2014

Great experience fast delivery

Date of experience: January 11, 2014
Ann L.
1 review
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Paid for expedited shipping (2-3 days) and received mdse.in 7 days.

Date of experience: January 9, 2014
Lolita W.
1 review
0 helpful votes
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I paid for 3 day delivery and they came in 5 days. I realize there was a holiday in there, but there was no indication when ordering that 3 days was not possible. I felt the money was wasted since I did not get the boots in time for what I needed.

And while I like the boots, they are very hard to get on and off, even with the back zipper which was supposed to make it easier.

Date of experience: January 9, 2014
Mary B.
1 review
0 helpful votes
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These slippers are great
January 7, 2014

These slippers are great -- really like the excellent arch support.

Date of experience: January 7, 2014
jeff i.
1 review
0 helpful votes
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I wish there was more choices for the open toed sandals with ankle strap. However, after ordering a pair of shoes there are extremely comfortable and well constructed. Great value!

Date of experience: January 6, 2014
Patricia H.
1 review
0 helpful votes
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Very rewarding
January 3, 2014

Very rewarding.

Date of experience: January 3, 2014
Louise T.
5 reviews
0 helpful votes
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This was our first time ordering and were very pleased with your staff answering our questions on sizing very quickly. Our order arrived and fit perfectly. Thank you!

Date of experience: January 1, 2014
Deborah G.
2 reviews
0 helpful votes
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The process was fast!
December 31, 2013

The process was fast! The product was wonderful & I would recommend your site to others :) Happy New Year!

Date of experience: December 31, 2013