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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Sue T.
1 review
0 helpful votes
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I had to try and retry for 2 days to order these shoes. The connection to Amazon and the connection to PayPal were not working. I emailed and I tried live chat to get help. I was kept on hold for 5 minutes and told to email. No response. Here is the code I was given: PSC-***-*****

Date of experience: February 6, 2014
Martin S.
1 review
0 helpful votes
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February 6, 2014

Date of experience: February 5, 2014
Diane S.
1 review
0 helpful votes
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February 6, 2014

Date of experience: February 5, 2014
Sonjia K.
1 review
0 helpful votes
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Found item quickly at a good price
February 5, 2014

Found item quickly at a good price

Date of experience: February 5, 2014
Terry S.
1 review
0 helpful votes
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The product is beautiful
February 5, 2014

The product is beautiful. I have to send it back because I ordered the wrong size. Your team has been very helpful to help me resolve the issue before it was shipped but I still received the smaller pair. Your team has been very helpful with returning my shoes so I can reorder the right size. If your team was not helpful I would have returned the shoes and never ordered from your store again. I will order from you again. Thank you for hiring such quality of people and taking care of them so they can take care of me. Have a great day.

Date of experience: February 5, 2014
Nancy M.
1 review
0 helpful votes
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February 4, 2014

Date of experience: February 4, 2014
Janet D.
1 review
0 helpful votes
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Ordering from orthoticshop.com was very simple, and their price for the shoes I wanted was the cheapest I found. Delivery was as promised and the product was as presented. Overall and excellent experience.

Date of experience: February 4, 2014
Brad D.
1 review
0 helpful votes
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Good website, easy to use...
February 2, 2014

Good website, easy to use...merchandise arrived quickly and everything was great!

Date of experience: February 1, 2014
Judy M.
1 review
0 helpful votes
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February 1, 2014

Date of experience: February 1, 2014
Ellen R.
1 review
0 helpful votes
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February 1, 2014

Date of experience: February 1, 2014
audrey k.
1 review
0 helpful votes
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Ordering was easy
February 1, 2014

Ordering was easy. Now lets see when I get the product. I am satisfied as I am always afraid to buy on-line. Thanks for boosting my confidence.

Date of experience: February 1, 2014
Daniel F.
1 review
0 helpful votes
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January 31, 2014

Date of experience: January 31, 2014
Linda B.
1 review
0 helpful votes
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January 31, 2014

Date of experience: January 30, 2014
Bruce H.
1 review
0 helpful votes
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January 30, 2014

Date of experience: January 30, 2014
Robert S.
1 review
0 helpful votes
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My feet still hurt
January 30, 2014

My feet still hurt

Date of experience: January 30, 2014
MaryLouLesko G.
1 review
0 helpful votes
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Easy ordering,free shipping and fast delivery
January 30, 2014

Easy ordering,free shipping and fast delivery. Wish all my on line purchases were the same.Thanks!

Date of experience: January 30, 2014
gary l.
1 review
0 helpful votes
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January 29, 2014

Date of experience: January 29, 2014
Ja H.
1 review
0 helpful votes
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No problems
January 29, 2014

No problems

Date of experience: January 29, 2014
Michael W.
1 review
0 helpful votes
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I've been searching for these boots for a while
January 28, 2014

I've been searching for these boots for a while. I couldn't believe you had them in the size and color I wanted. I'm so thrilled! Thankyou, thankyou, thankyou

Date of experience: January 27, 2014
Bonnie B.
1 review
0 helpful votes
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The walking shoes I ordered are fantastic
January 26, 2014

The walking shoes I ordered are fantastic. I received them just before a holiday where I happened to do a lot of walking. I was able to enjoy it without the usual foot, knee & back pain that have plagued me since my car accident. Service & shipping were excellent.

Date of experience: January 25, 2014