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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Henry H.
7 reviews
0 helpful votes
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March 26, 2014

Date of experience: March 26, 2014
lourdes e.
1 review
0 helpful votes
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Thank you for your very efficient customer service.
Regarding the product, i was just expecting a higher arch support and i thought i didnt have to add anymore. I am flat-footed and i need a higher one.

Thank you once again

Lourdes ella reyes

Date of experience: March 25, 2014
Kathy H.
2 reviews
0 helpful votes
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My order came nice and quick, in good shape and I love my sandals. I hate that they are so expensive. It seems everyone who has special needs, dietary and physical, has to pay more because of it. Crazy! Anyway, the sandals seem like they will be good and time will tell how well they hold up. Thanks!

Date of experience: March 25, 2014
Jonathan C.
6 reviews
0 helpful votes
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Very user friendly!
March 25, 2014

Very user friendly!

Date of experience: March 25, 2014
Ricardo I.
2 reviews
0 helpful votes
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March 25, 2014

Date of experience: March 25, 2014
M O.
1 review
0 helpful votes
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Had coupon code problem, Kayley fixed it
March 24, 2014

Had coupon code problem, Kayley fixed it. Very happy. Very happy with my shoes. Thanks!

Date of experience: March 23, 2014
FashionMom Q.
1 review
0 helpful votes
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Pretty much what I expected
March 22, 2014

Pretty much what I expected. Wish they were maybe about a half size larger. They run just a tad small. Overall, comfortable, platform sandals to bumb around in during warm weather months. Great price. Every other site had them for double the amount. Arrived in a timely fashion.

Date of experience: March 22, 2014
Marie S.
7 reviews
0 helpful votes
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March 21, 2014

Date of experience: March 21, 2014
Philip H.
14 reviews
0 helpful votes
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March 21, 2014

Date of experience: March 21, 2014
Heather D.
6 reviews
0 helpful votes
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Appreciate info you provided about plantar fasciitis and what products you recommend. Ordered vionic muir shoes and look forward to wearing them on vacation where I will be walking a lot. Also order your orthotics. Hope I can report good news about these products.

Date of experience: March 21, 2014
Pam S.
2 reviews
0 helpful votes
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March 19, 2014

Date of experience: March 19, 2014
Johnny L.
4 reviews
0 helpful votes
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Wonderfully easy and just what my husband needed.

Date of experience: March 19, 2014
John Z.
15 reviews
0 helpful votes
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Thanks for having the bigger sizes for the bigger population.

Date of experience: March 19, 2014
Nicholas I.
14 reviews
0 helpful votes
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So easy, like the ability to use my Amazon account to pay

Date of experience: March 19, 2014
Amanda Y.
5 reviews
0 helpful votes
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Site is pretty well laid out
March 19, 2014

Site is pretty well laid out. Videos were mostly useless, just still photos shown in sequence.

Date of experience: March 18, 2014
Mojo P.
1 review
0 helpful votes
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Had to enter credit card info 4x before it would work, otherwise it was easy to order.

Date of experience: March 18, 2014
Rose D.
3 reviews
0 helpful votes
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March 18, 2014

Date of experience: March 17, 2014
Mary K.
3 reviews
0 helpful votes
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March 17, 2014

Date of experience: March 17, 2014
REL C.
1 review
0 helpful votes
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Very easy to order online
March 16, 2014

Very easy to order online. It got delivered earlier than I anticipated. It fits perfectly and very very comfortable.I am very happy.

Date of experience: March 15, 2014
Jay P.
5 reviews
0 helpful votes
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It was fine
March 16, 2014

It was fine.

Date of experience: March 15, 2014