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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Sheena A.
1 review
0 helpful votes
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So far I am encouraged by the professionalism
September 18, 2014

So far I am encouraged by the professionalism. Now I have to see whether the delivery of the ordered product meets my expectations as well.

Date of experience: September 18, 2014
Patricia B.
1 review
0 helpful votes
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I found eliminating an item from my cart because I changed my mind on a product was not easily accomplished.

Date of experience: September 18, 2014
Joanne f.
1 review
0 helpful votes
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I returned poorly fitting mocs and ordered a shoe that I've purchased in past to take advantage of the exchange offer. I have yet to know if promise is kept. In any case Orthoheel never fails to satisfy and I wouldn't buy them from anyone but Orthotic Shop. I prefer to buy in Canada except in this one case.

Date of experience: September 17, 2014
LaDonna S.
1 review
0 helpful votes
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You spent my time with an offer for a discount code that I took the time to note, but didn't provide a field for it. That was annoying. I was also offered an opportunity to use my Amazon account which would have been great, but that only resulted in a blank page. Also annoying.

Date of experience: September 16, 2014
Marsha B.
1 review
0 helpful votes
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...
September 16, 2014

Date of experience: September 15, 2014
scott N.
5 reviews
0 helpful votes
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Great
September 14, 2014

Great

Date of experience: September 14, 2014
Garnet C.
1 review
0 helpful votes
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Wish all sights were as easy as this one
September 13, 2014

Wish all sights were as easy as this one.

Date of experience: September 13, 2014
Holly H.
1 review
0 helpful votes
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September 12, 2014

Date of experience: September 12, 2014
Barbara C.
1 review
0 helpful votes
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I have wide feet and high insteps
September 11, 2014

I have wide feet and high insteps. So these slippers are perfect for my feet. Love that they are adjustable on top.

Date of experience: September 11, 2014
Dorothy K.
1 review
0 helpful votes
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Can not say I am satisfied with product since the wrong size was sent and I am now tring to generate label for sending the package back. I am not happy with this since it is time consuming and I need the shoes.

Date of experience: September 10, 2014
Ted A.
1 review
0 helpful votes
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Good job.I like the boots they will be great when it gets cold. I will order from again.

Date of experience: September 10, 2014
Rick G.
8 reviews
0 helpful votes
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September 10, 2014

Date of experience: September 10, 2014
shelley m.
1 review
0 helpful votes
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Quick and easy :)
September 10, 2014

Quick and easy :)

Date of experience: September 9, 2014
Julie W.
5 reviews
0 helpful votes
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Tried checking out with paypal at least 10-12 times
September 9, 2014

Tried checking out with paypal at least 10-12 times. Wouldn't work!

Date of experience: September 9, 2014
Virginia K.
1 review
0 helpful votes
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September 9, 2014

Date of experience: September 9, 2014
Jacques L.
1 review
0 helpful votes
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September 9, 2014

Date of experience: September 8, 2014
stuart j.
1 review
0 helpful votes
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September 9, 2014

Date of experience: September 8, 2014
Andy I.
6 reviews
0 helpful votes
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September 8, 2014

Date of experience: September 8, 2014
bernard t.
1 review
0 helpful votes
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Easy to navigate site,product description is clear
September 7, 2014

Easy to navigate site,product description is clear. Checkout smooth.

Date of experience: September 7, 2014
Sue S.
2 reviews
0 helpful votes
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Cute shoes-true to size and description-great service

Date of experience: September 6, 2014