Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Jil C.
1 review
0 helpful votes
Follow Jil C.
Unfollow Jil C.
Share Review
Report Review

Love everything Vionic!
December 5, 2015

Love everything Vionic!

Date of experience: December 4, 2015
Nicholas Q.
7 reviews
0 helpful votes
Follow Nicholas Q.
Unfollow Nicholas Q.
Share Review
Report Review

No problems at all
December 5, 2015

No problems at all

Date of experience: December 4, 2015
Karen P.
2 reviews
0 helpful votes
Follow Karen P.
Unfollow Karen P.
Share Review
Report Review

Thank you for the discount coupon
December 4, 2015

Thank you for the discount coupon.

Date of experience: December 3, 2015
jeff S.
3 reviews
0 helpful votes
Follow jeff S.
Unfollow jeff S.
Share Review
Report Review

Great site
December 4, 2015

Great site

Date of experience: December 3, 2015
Patricia D.
1 review
0 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

Just confused when ordering something kept popping up saying wait receive 10% off using code OS8700 but could not find out where to input it and what it meant. Very CONFUSED

Date of experience: December 3, 2015
mary m.
1 review
0 helpful votes
Follow mary m.
Unfollow mary m.
Share Review
Report Review

It was great
December 3, 2015

It was great

Date of experience: December 3, 2015
Cathy R.
1 review
0 helpful votes
Follow Cathy R.
Unfollow Cathy R.
Share Review
Report Review

I an not really give you any feed on the product it was to small and i am sending it back for an exchange.

Date of experience: December 3, 2015
Linda L.
1 review
0 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

So far, I am satisfied
December 2, 2015

So far, I am satisfied. Still waiting on my custom insoles...

Date of experience: December 2, 2015
Willow B.
1 review
0 helpful votes
Follow Willow B.
Unfollow Willow B.
Share Review
Report Review

Site very easy to shop, good selection of merchandise

Date of experience: December 2, 2015
Theopolis W.
1 review
0 helpful votes
Follow Theopolis W.
Unfollow Theopolis W.
Share Review
Report Review

I Had to return Items because they was not what i wanted.

Date of experience: December 1, 2015
LG A.
1 review
0 helpful votes
Follow LG A.
Unfollow LG A.
Share Review
Report Review

The Propet slippers were very well made and of good quality materials. Unfortunately, the pictures didn't really show the amount of arch support provided by this slipper. After wearing them for several days (inside only and after my shower, etc.) the slipper is not exactly what I was originally looking for. I was hoping to get the Vionic/Orthoheel slipper, but, my size & width were all out of stock. Now, I see that the original Vionic slipper I was looking for is back in stock on Amazon and possibly other sites.

I don't know if you will accept return of slippers since I did wear them. I intend to call to get the specifics.
Your site was very good and hopefully the Customer Service will be the same.
L.G.

Date of experience: December 1, 2015
Janis S.
1 review
0 helpful votes
Follow Janis S.
Unfollow Janis S.
Share Review
Report Review

I LOVE my new Vionic slippers!
December 1, 2015

I LOVE my new Vionic slippers! This is the fourth time I've bought them. They are EXTREMELY comfortable - can stand on my feet all day long in them without pain or fatigue. And they look fantastic as well! I even bought a pair for a friend as a Christmas gift... she saw them on my feet at home and fell in love!

Date of experience: December 1, 2015
Ruth R.
1 review
0 helpful votes
Follow Ruth R.
Unfollow Ruth R.
Share Review
Report Review

Easy to return an item and all instructions for easy

Date of experience: December 1, 2015
arlan b.
1 review
0 helpful votes
Follow arlan b.
Unfollow arlan b.
Share Review
Report Review

Ordered for my wife and she is on her feet 8 solid hours and she takes time to evaluate.so need time to use product.can not do this immediately.would appreciate your patience on this.all I can say so far is very good at this point.hope this helps but if not?

Date of experience: December 1, 2015
Jill S.
1 review
0 helpful votes
Follow Jill S.
Unfollow Jill S.
Share Review
Report Review

The prompts were really clear and helpful
December 1, 2015

The prompts were really clear and helpful. The coupon was a great bonus. The price was great. I couldn't believe how fast they arrived, they fit, and the pattern adds a little dressiness to what is essentially a rock-solid orthopedic shoe for my fractured foot.

Date of experience: December 1, 2015
Sandy G.
3 reviews
0 helpful votes
Follow Sandy G.
Unfollow Sandy G.
Share Review
Report Review

This is my third order with this company...
December 1, 2015

This is my third order with this company...great products and services!

Date of experience: December 1, 2015
James C.
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Easy and fast
November 30, 2015

Easy and fast

Date of experience: November 30, 2015
Roberta H.
2 reviews
0 helpful votes
Follow Roberta H.
Unfollow Roberta H.
Share Review
Report Review

Good insoles
November 19, 2015

Good insoles. Very fast delivery. I will order again.

Date of experience: November 19, 2015
Frank C.
1 review
0 helpful votes
Follow Frank C.
Unfollow Frank C.
Share Review
Report Review

Thanks
November 19, 2015

Thanks

Date of experience: November 19, 2015
Kim M.
1 review
0 helpful votes
Follow Kim M.
Unfollow Kim M.
Share Review
Report Review

Have 3 pairs of sandles and a pair of tennis shoes from you. I was worried with all my flats for the winter. Now, no worry, have my insoles!

Date of experience: November 19, 2015