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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Michael M.
13 reviews
0 helpful votes
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Enjoyed much, website easy to follow
December 13, 2015

Enjoyed much, website easy to follow

Date of experience: December 12, 2015
judy b.
1 review
0 helpful votes
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Good deal
December 12, 2015

Good deal

Date of experience: December 11, 2015
Norma F.
1 review
0 helpful votes
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Hope they feel as good as the inserts
December 11, 2015

Hope they feel as good as the inserts.

Date of experience: December 11, 2015
Deanna B.
1 review
0 helpful votes
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Found what I was looking for at a great price!
December 11, 2015

Found what I was looking for at a great price! I hope they give me some relief from my Plantar Fasciitis.

Date of experience: December 11, 2015
Anne F.
8 reviews
0 helpful votes
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Good/ hoping for more discounts offers
December 11, 2015

Good/ hoping for more discounts offers. So glad you have xxwide shoes,
They are hard to find. Keep up the good work!

Date of experience: December 11, 2015
thomas m.
1 review
0 helpful votes
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Ok
December 11, 2015

Ok

Date of experience: December 11, 2015
Sandy W.
3 reviews
0 helpful votes
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I am very dissatisfied with your company, I received the item in a good time, but returned them both, one for a refund and the other for a size change. To date I have yet to get either. Will try calling them again tomorrow. BUT I WILL NOT BUY AGAIN UNLESS THEY FIX THE PROBLEM.
Sandy Russo

Date of experience: December 10, 2015
Martha W.
1 review
0 helpful votes
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I was not satisfied with the shoes
December 10, 2015

I was not satisfied with the shoes. They have been returned.

Date of experience: December 10, 2015
Angie N.
1 review
0 helpful votes
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Easy and fast
December 10, 2015

Easy and fast

Date of experience: December 10, 2015
Shannon J.
2 reviews
0 helpful votes
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Great experience
December 10, 2015

Great experience. Really good price. They are a gift so not sure about the product yet.

Date of experience: December 10, 2015
James V.
1 review
0 helpful votes
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Past orders were handled effectively
December 10, 2015

Past orders were handled effectively

Date of experience: December 10, 2015
Marcella S.
1 review
0 helpful votes
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GREAT!
December 8, 2015

GREAT!

Date of experience: December 7, 2015
Donald W.
1 review
0 helpful votes
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Keep those discounts coming
December 7, 2015

Keep those discounts coming

Date of experience: December 7, 2015
Joanne G.
1 review
0 helpful votes
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I am planning my next purchase base on my satisfaction.

Date of experience: December 6, 2015
Patti K.
1 review
0 helpful votes
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Easy transaction, fast delivery, great product
December 6, 2015

Easy transaction, fast delivery, great product.

Date of experience: December 6, 2015
Donna I.
1 review
0 helpful votes
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Thank you for your shoes, my feet are happy!
December 6, 2015

Thank you for your shoes, my feet are happy!

Date of experience: December 5, 2015
Jocelyn D.
1 review
0 helpful votes
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For making an exchange,you should explain that you first have to order and pay for your new item so that you have the required new order #. I thought I would just be billed for the difference.

Date of experience: December 5, 2015
Jane H.
1 review
0 helpful votes
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Had ordered 9.5 received 7.5
December 6, 2015

Had ordered 9.5 received 7.5

Date of experience: December 5, 2015
Connie L.
1 review
0 helpful votes
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I will definitely order from this company again
December 5, 2015

I will definitely order from this company again - loved the shoes.

Date of experience: December 5, 2015
Janis S.
1 review
0 helpful votes
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I love my new slippers, but no surprise there
December 5, 2015

I love my new slippers, but no surprise there. This is my fifth pair of them!

Date of experience: December 5, 2015