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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Pat T.
3 reviews
0 helpful votes
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Excellent will order again when needed
January 16, 2016

Excellent will order again when needed. Thank You

Date of experience: January 16, 2016
Becky M.
1 review
0 helpful votes
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So far great easy to use website
January 16, 2016

So far great easy to use website. Great product!

Date of experience: January 16, 2016
Mary X.
10 reviews
0 helpful votes
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Service was excellent
January 16, 2016

Service was excellent. My shoes weren't comfortable enough to keep so I sent them back.

Date of experience: January 15, 2016
David A.
6 reviews
0 helpful votes
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I'll see how they feel when I've walked in them
January 16, 2016

I'll see how they feel when I've walked in them

Date of experience: January 15, 2016
Sandy W.
1 review
0 helpful votes
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All went perfectly
January 15, 2016

All went perfectly. Thanks

Date of experience: January 15, 2016
Dennis K.
1 review
0 helpful votes
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A great looking and feeling shoe so far
January 15, 2016

A great looking and feeling shoe so far. However I have only tried them on and haven't had a real chance to wear them yet.

Date of experience: January 15, 2016
cynthia w.
1 review
0 helpful votes
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I will purchase more shoes from Orthoticshop, lots of foot/ back problems

Date of experience: January 15, 2016
sara c.
1 review
0 helpful votes
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Great shoes, great price, a bit slow on delivery, but it was free

Date of experience: January 14, 2016
Steve F.
2 reviews
0 helpful votes
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Service was great!
January 14, 2016

Service was great!

Date of experience: January 14, 2016
John C.
1 review
0 helpful votes
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Very easy for ordering and followup was timely and right on----We will order from Orthoticshop again when in need of dance shoes. Thanks is is a pleasure to do business with you---JOHN

Date of experience: January 13, 2016
Hercules w.
1 review
0 helpful votes
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Great Pricing!
January 13, 2016

Great Pricing! Plus first time customer discount. Glad to have found you! Thanks!

Date of experience: January 13, 2016
Eileen L.
1 review
0 helpful votes
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Sandals don't fit
January 13, 2016

Sandals don't fit. Too small need to exchange them for new size. Should order true to size. The slippers I have are one size smaller and fit great

Date of experience: January 13, 2016
Claudia G.
1 review
0 helpful votes
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I received my order for the sandals but had to return them as they were very large. I did not realize how well they were made and therefore didn't need to order a larger size or width. Very happy with the shoes except I am just learning how to order the correct size.

I am a little disappointed with the fact that the athletic shoe I ordered was discounted $20.00 right after I ordered them. I don't even have my shoes and they are already less in price than I paid. I did have to return them due to size and still don't have them but still, If I had waited a week they would have been less in price.

Date of experience: January 13, 2016
Kris B.
1 review
0 helpful votes
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Nice shoes great support
January 13, 2016

Nice shoes great support

Date of experience: January 12, 2016
Robert R.
2 reviews
0 helpful votes
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Difficult to find extra wide shoes
January 12, 2016

Difficult to find extra wide shoes. Pleased with selection.

Date of experience: January 11, 2016
Denise S.
1 review
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Sturdy sole and tread
January 11, 2016

Sturdy sole and tread. Great arch support and comfort, warm lining, rich burgundy color.

Date of experience: January 10, 2016
KATHLEEN A.
2 reviews
0 helpful votes
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Ordering was very user friendly, received order very quickly and overall very satisfied. Thanks for the GREAT service!

Date of experience: January 10, 2016
megan G.
1 review
0 helpful votes
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...
January 10, 2016

Date of experience: January 10, 2016
edward h.
1 review
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Great service
January 10, 2016

Great service

Date of experience: January 9, 2016
Bonnie M.
1 review
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Ordering was a breeze
January 10, 2016

Ordering was a breeze

Date of experience: January 9, 2016