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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Eva B.
1 review
0 helpful votes
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The web-site is very user friendly, easy to use.

Date of experience: July 30, 2016
Martha T.
1 review
0 helpful votes
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Quick and I saved money
July 30, 2016

Quick and I saved money

Date of experience: July 29, 2016
Ms W.
1 review
0 helpful votes
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Good service
July 29, 2016

Good service. Not what I expected. Returning items is a hassle, so probably won't order from them again.

Date of experience: July 29, 2016
Marie C.
1 review
0 helpful votes
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Fast and easy site!
July 29, 2016

Fast and easy site!
Although I am returning. I wear a 9.5.
I ordered a size 10 that is at least 1 inch front and back too long. I kept them for beach and yard flip flops and ordered a size 9. Too small. Lots of difference in 9 /10. I love the comfort of the flip flop!

Date of experience: July 29, 2016
Cissy P.
1 review
0 helpful votes
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The shoes were too narrow even though I bought wide. I returned them for a refund.

Date of experience: July 29, 2016
Cissy Q.
1 review
0 helpful votes
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I am very disappointed in the product as they were very narrow even though I bought wide. I returned them for a refund. Thank you.

Date of experience: July 29, 2016
mary b.
1 review
0 helpful votes
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I never received my order until today,July 29th. I got an e-mail saying it was delivered much earlier. I was away and had expected them to be there when I returned. Also,I wish your employees had more information on Medicare's reimbursement program.

Date of experience: July 29, 2016
Steven A.
8 reviews
0 helpful votes
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Good Site
July 28, 2016

Good Site. Easy to find and order

Date of experience: July 28, 2016
Sharron A.
1 review
0 helpful votes
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Love the real arch Support, no need to transfer orthotics from other shoes. Also love how the tongue of the shoe us attached so it doesn't slid to the side.

Date of experience: July 28, 2016
Tammy S.
5 reviews
0 helpful votes
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Great selection
July 27, 2016

Great selection - I am very happy to have found somebody who carries Spenco shoes!

Date of experience: July 27, 2016
Micheline S.
1 review
0 helpful votes
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Disappointed you did not apply the 10% discount code OS-******* which you offered while I was filling out form. You offered not please apply!

Date of experience: July 26, 2016
Jody K.
1 review
0 helpful votes
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Love the sandals
July 26, 2016

Love the sandals. Will be buying more in the near future.

Date of experience: July 26, 2016
Larry T.
4 reviews
0 helpful votes
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Excellent,,,so far
July 25, 2016

Excellent,,,so far

Date of experience: July 25, 2016
L A.
1 review
0 helpful votes
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Very easy to use website...
July 25, 2016

Very easy to use website...my order arrived quickly and I'm already using the flip-flops and enjoying them.

Date of experience: July 25, 2016
Michael S.
21 reviews
0 helpful votes
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I love the free shipping and coupon special
July 25, 2016

I love the free shipping and coupon special. Looking forward to receiving future coupons and speacials. Shipping was quick. Thank you Orthotic Shop!

Date of experience: July 25, 2016
Ruth C.
1 review
0 helpful votes
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Could not believe how quickly they shipped and I received. I order Wednesday evening and I had them early Friday a.m.

Date of experience: July 25, 2016
ben O.
1 review
0 helpful votes
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Been trying to return these sandals for a bigger size but have not received
A return notice to mail them back which I am mad about

Date of experience: July 24, 2016
Elaine L.
4 reviews
0 helpful votes
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Love these shoes; purchased in 2013 and am returning for a replacement. Thanks!

Date of experience: July 22, 2016
Paul M.
1 review
0 helpful votes
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Rapid shipment, totally satisfied
July 22, 2016

Rapid shipment, totally satisfied

Date of experience: July 22, 2016
Jim M.
5 reviews
0 helpful votes
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Thank you for great products, great service and great prices.

Date of experience: July 21, 2016