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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Ljbt P.
1 review
0 helpful votes
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So looking forward to receiving a comfortable sandal. I wasn't sure if I should order a med. Or wide but opted for med. Because of you free return policy.
Update: got them... love them...

Date of experience: August 11, 2016
Janet T.
2 reviews
0 helpful votes
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The shoes fit perfectly because they are adjustable, although they didn't need much adjusting. They are very comfortable for wearing all day and doing a lot of walking

Date of experience: August 11, 2016
James H.
8 reviews
0 helpful votes
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Excellent service, fast delivery, good deal all around!

Date of experience: August 10, 2016
Chris B.
5 reviews
0 helpful votes
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Very quick and good selection
August 10, 2016

Very quick and good selection

Date of experience: August 10, 2016
James S.
1 review
0 helpful votes
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Always happy with your service and products Thankyou

Date of experience: August 9, 2016
SONJA E.
1 review
0 helpful votes
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I WAS CHECKING OUT AND A POP UP APPEARED STATING A PROMO CODE THAT WOULD SAVE 10%. WHEN I ENTERED THE CODE, IT SAID IT WAS INVALID?

Date of experience: August 9, 2016
Marianne D.
1 review
0 helpful votes
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I have purchased these sandals in black and found them to be the most comfortable pair I have ever owned. Thus the reason for ordering a second pair in a different color

Date of experience: August 9, 2016
Sandy J.
1 review
0 helpful votes
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You have a limited supply of sizes
August 9, 2016

You have a limited supply of sizes. Half the shoes I wanted you did not have in stock or my size. Had to return a pair of sandals - sizes ran small.

Date of experience: August 9, 2016
Rich B.
1 review
0 helpful votes
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Easy to shop
August 8, 2016

Easy to shop

Date of experience: August 8, 2016
David C.
1 review
0 helpful votes
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Great sandals
August 8, 2016

Great sandals

Date of experience: August 8, 2016
Rachel P.
1 review
0 helpful votes
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Order was perfect
August 6, 2016

Order was perfect. I am enjoying the orthotic sandals on a cross-country trip. Fit is perfect. Don't like the stitching in the heel pad.

Date of experience: August 5, 2016
mary l.
1 review
0 helpful votes
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I appreciated the quick delivery
August 4, 2016

I appreciated the quick delivery.

Date of experience: August 4, 2016
Gordon H.
1 review
0 helpful votes
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I am happy but the strap across the foot only just fits it should probably be a bit longer,

Gordon

Date of experience: August 3, 2016
john v.
2 reviews
0 helpful votes
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I will certainly order from you again
August 3, 2016

I will certainly order from you again

Date of experience: August 2, 2016
Dave T.
10 reviews
0 helpful votes
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Just what I wanted, really fast delivery and well packaged.

Date of experience: August 2, 2016
Robert W.
1 review
0 helpful votes
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Been ok
August 2, 2016

Been ok

Date of experience: August 2, 2016
MaggieB T.
1 review
0 helpful votes
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My favorite online shoe store
August 2, 2016

My favorite online shoe store

Date of experience: August 2, 2016
Todd F.
1 review
0 helpful votes
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Great store easy returns fast shipping
August 1, 2016

Great store easy returns fast shipping

Date of experience: August 1, 2016
Cindy R.
1 review
0 helpful votes
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My orthotics fit perfectly
August 1, 2016

My orthotics fit perfectly.

Date of experience: August 1, 2016
Patty A.
1 review
0 helpful votes
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I would recommend that you add a description for each of the shipping types. Ground and Standard don't cost anything, but what's the difference between them?

Date of experience: August 1, 2016