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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Holly B.
1 review
0 helpful votes
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I have always gotten good value with your company. It is a joy to have an easy way to shop for shoes in sizes that fit and that relieve the pain of plantar fasciitis!

Date of experience: March 3, 2020
Susan E.
1 review
0 helpful votes
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Simple and easy to order
March 4, 2020

Simple and easy to order.

Date of experience: March 3, 2020
Helen S.
1 review
0 helpful votes
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It was for my daughter
March 3, 2020

It was for my daughter. Since she has not trimmed them to fit in her work shoes, I don't know if these one's will work for her either. Sorry.

Date of experience: March 3, 2020
Trish H.
3 reviews
0 helpful votes
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Easy to find sizes, great selection
March 3, 2020

Easy to find sizes, great selection. This particular shoe runs small.

Date of experience: March 3, 2020
PG Y.
1 review
0 helpful votes
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Several tries putting in postal code, and credit info...all which was correctly entered. Had to enter my email too many times!

Date of experience: March 2, 2020
Tracy j.
1 review
0 helpful votes
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Love these insoles
March 2, 2020

Love these insoles. Great shopping expeience. Super easy and convenient!

Date of experience: March 2, 2020
Paul P.
1 review
0 helpful votes
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Fast and easy
March 2, 2020

Fast and easy

Date of experience: March 2, 2020
Lana B.
1 review
0 helpful votes
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Really loved the ease of checkout, especially being able to use my amazon card for payment.

Date of experience: March 2, 2020
Debra F.
1 review
0 helpful votes
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If the product is as good as the website says, with the ease of shopping, this is my go to for shoes.

Date of experience: March 2, 2020
Terri B.
1 review
0 helpful votes
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Love my shoes!
March 1, 2020

Love my shoes!

Date of experience: March 1, 2020
Carmela C.
1 review
0 helpful votes
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Everuthng fine
March 1, 2020

Everuthng fine

Date of experience: March 1, 2020
Mary J.
1 review
0 helpful votes
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Easy check and thanks for the coupon!
February 29, 2020

Easy check and thanks for the coupon!

Date of experience: February 29, 2020
Julie H.
1 review
0 helpful votes
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Ok no
February 29, 2020

Ok no

Date of experience: February 29, 2020
Stephanie L.
4 reviews
0 helpful votes
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Returned item did not ft
February 29, 2020

Returned item did not ft.

Date of experience: February 29, 2020
Phyllis R.
3 reviews
0 helpful votes
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I first received a pair that were too narrow
February 29, 2020

I first received a pair that were too narrow. It was easy to print a return lable and drop them off at UPS. I reordered and had the correct size in just 3 days.

Date of experience: February 29, 2020
John G.
1 review
0 helpful votes
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Easy site, easy check out options
February 29, 2020

Easy site, easy check out options.

Date of experience: February 29, 2020
William W.
5 reviews
0 helpful votes
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Got the shoes for my 90-year-old mother, so far so good, we probably will buy all the products from the site. This company seems to care about customer service, they followed up with the order and they seem to have a great return and exchange policy.

Date of experience: February 28, 2020
Janet T.
1 review
0 helpful votes
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I was able to find what I think will work for my brother. There aren't many choices in that area and I appreciate your having the option.

Date of experience: February 28, 2020
shelley p.
1 review
0 helpful votes
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I received bad color, fig, boots looked too brown
February 29, 2020

I received bad color, fig, boots looked too brown. I want it changed to navy blue please, let kno how.

Date of experience: February 28, 2020
Pat C.
1 review
0 helpful votes
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My narrow feet have been an issue
February 28, 2020

My narrow feet have been an issue. These booties surprised me in fitting beautifully.

Date of experience: February 27, 2020