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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Edna M.
2 reviews
0 helpful votes
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Video was very helpful I helping me select the right shoe for my mother. It fits well. Would recommend it to anyone who had swelling of the feet and ankles.

Date of experience: October 16, 2016
W S.
1 review
0 helpful votes
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You had just what i was looking for
October 16, 2016

You had just what i was looking for

Date of experience: October 16, 2016
Donna C.
1 review
0 helpful votes
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Service was great but shoes did not fit and were returned. I would order again a different style.

Date of experience: October 16, 2016
John S.
1 review
0 helpful votes
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I had to return a pair of shoes, the gal who helped me could not have been any more kind, considerate or helpful. For this reason I am quickly placing another order. Thank you for your kindness and good service, in a sea of shops that say they do and don't, my compliments to your management. John Stang

Date of experience: October 16, 2016
Vicki L.
1 review
0 helpful votes
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Finally, I found orthotic slippers
October 16, 2016

Finally, I found orthotic slippers. Thank you!

Date of experience: October 16, 2016
Steph Z.
3 reviews
0 helpful votes
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I was finding it very difficult to find extra wide youth shoes that would fit an in shoe orthotic. The sneakers that I found for my son worked perfect.

Date of experience: October 16, 2016
Joseph S.
1 review
0 helpful votes
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Having searched for shoes that will fit, it appears you have what I need. Thank you!

Date of experience: October 16, 2016
Mary R.
2 reviews
0 helpful votes
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Product has enabled me to be more active
October 16, 2016

Product has enabled me to be more active. I like it so much and find it so necessary for my quality of life that I ordered two more pair. They were shipped immediately.

Date of experience: October 16, 2016
Lori U.
4 reviews
0 helpful votes
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I received an email to get 10% off my first order and when I put the code in it wouldn't process

Date of experience: October 16, 2016
William T.
1 review
0 helpful votes
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This was the most user friendly web site for shopping this evening.

Great customer service and excellent product delivered in timely fashion.

Date of experience: October 15, 2016
James C.
1 review
0 helpful votes
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Ordering was easy and delivery timely
October 16, 2016

Ordering was easy and delivery timely. The slippers were a gift so I can't comment any further as to the product.

Date of experience: October 15, 2016
Shirley M.
1 review
0 helpful votes
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The product was exactly what we ordered however, the shoes did not fit. We returned them and have requested a reorder in the correct size.

Date of experience: October 15, 2016
Karen L.
1 review
0 helpful votes
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Love shopping with Orthotic Shop
October 16, 2016

Love shopping with Orthotic Shop. Only place to get Vionic shoes without the hassels.

Date of experience: October 15, 2016
Olive D.
1 review
0 helpful votes
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I like shopping at Orthodic Shop
October 16, 2016

I like shopping at Orthodic Shop. I like the
Selection and discounts. The website is very user friendly.

Date of experience: October 15, 2016
Annetta W.
1 review
0 helpful votes
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Love the slippers I received
October 15, 2016

Love the slippers I received. Came very quickly.

Date of experience: October 15, 2016
Patti C.
2 reviews
0 helpful votes
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Spenco Yumi Floral Orthotic Sandals Navy
October 15, 2016

Spenco Yumi Floral Orthotic Sandals Navy

The long (& costly) quest for the healthiest sandals for my feet is over. Thank you Spencer's.

Date of experience: October 15, 2016
Ida G.
1 review
0 helpful votes
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LOVE your orthoheel shoes
October 15, 2016

LOVE your orthoheel shoes

Date of experience: October 15, 2016
Andria A.
1 review
0 helpful votes
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Selection is extensive and delivery is convenient
October 15, 2016

Selection is extensive and delivery is convenient. Sizing is still the biggest problem. It's such a hassle to try on some shoes, send them bacl and try another size, possibly send them back yet again if the first size was as good as it gets. I guess if I had to do it all again, I"d order several styles and sizes at once, try them all out at home, then send back the ones that didn't work. Except that's a really big bill on my credit card at first. So I'd still rather try shoes on at a store, in person.

Date of experience: October 15, 2016
mom Q.
1 review
0 helpful votes
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Fast, easy and no hassle!
October 15, 2016

Fast, easy and no hassle! Price was competitive.

Date of experience: October 15, 2016
carol P.
2 reviews
0 helpful votes
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Nail polish color a little more sheer than expected. Shipping was quick.

Date of experience: October 15, 2016