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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Jean L.
2 reviews
0 helpful votes
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Like the Belle sandals I got, like the looks of other sandals but can't purchase because they do not come in narrrow.

Date of experience: May 6, 2020
Lawrence O.
3 reviews
0 helpful votes
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I had a different color in the Vionic Agile Kia that fit perfect! I wanted black, rather than previous color.
Apparently they are not consistently made. This pair flops up and down my heel. I had to wear them in my yard in order to test, so I did not return them. Now trying to decide IF I can make them.

Your online purchasing and checkout was very easy and efficient.

Date of experience: May 6, 2020
Catherine W.
1 review
0 helpful votes
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After one hour of walking I received two huge blister and one on my feet
I sent a picture of the blister I would like them replaced for a wide size I normally wear a medium but this brand fits small and I was not aware of that please respond to my room message and let me know how you're going to handle this Waiting to hear from the company

Date of experience: May 5, 2020
James C.
1 review
0 helpful votes
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Nice sandals at a great price!
May 5, 2020

Nice sandals at a great price!

Date of experience: May 5, 2020
Debra P.
1 review
0 helpful votes
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Very good selection of shoes!
May 5, 2020

Very good selection of shoes! Thank you

Date of experience: May 5, 2020
Jerrold E.
1 review
0 helpful votes
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I am happy with the product but need to exchange for size

Date of experience: May 5, 2020
Kay C.
1 review
0 helpful votes
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Worked out well!
May 5, 2020

Worked out well!

Date of experience: May 5, 2020
Sister M.
2 reviews
0 helpful votes
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I had a great experience with the shopping and receiving the product, however, the shoe did not fit. The size ran small. Now I am trying to exchange it and we will see how that goes. I really do not enjoy this part of it.

Date of experience: May 5, 2020
kelley c.
1 review
0 helpful votes
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Shopping was easy, ordering also
May 5, 2020

Shopping was easy, ordering also

Date of experience: May 4, 2020
John J.
3 reviews
0 helpful votes
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Quick reply to a question
May 5, 2020

Quick reply to a question. Easy ordering.

Date of experience: May 4, 2020
Sarah M.
2 reviews
0 helpful votes
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Love my new shoes
May 4, 2020

Love my new shoes.

Date of experience: May 4, 2020
Gail W.
1 review
0 helpful votes
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I love these slip-ons so comfy!
May 4, 2020

I love these slip-ons so comfy! I will definitely shop here again for orthopedic shoes!

Great Job Orthotic Shop!
Gail W

Date of experience: May 4, 2020
Debby B.
1 review
0 helpful votes
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Very happy with my Vionic slippers I ordered very supportive and so comfortable!

Date of experience: May 4, 2020
Michelle H.
1 review
0 helpful votes
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I'm happy with my order
May 4, 2020

I'm happy with my order.

Date of experience: May 4, 2020
Lenore P.
1 review
0 helpful votes
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Very user friendly, easy to navigate, good info about each product and their purpose.

Date of experience: May 3, 2020
Lady T.
1 review
0 helpful votes
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Altho it had the same name and picture as the last pairs we purchased, they were not the same. I changed my original ratings after I discovered that I will be charged a return fee for shoes that did not fit. Also there should be getter markings on shoes that shows size, width as well as some sort of identifing number so that it can be ordered at a later if more shoes of the same type are needed.

Date of experience: May 3, 2020
Chloella T.
1 review
0 helpful votes
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Shopping was easy and the slippers fit perfect.

Date of experience: May 3, 2020
Christine C.
2 reviews
0 helpful votes
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My daughter loves these sandals
May 2, 2020

My daughter loves these sandals. Now I'm going to try them

Date of experience: May 1, 2020
Debbie J.
2 reviews
0 helpful votes
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It took about 2 weeks to get my order
May 2, 2020

It took about 2 weeks to get my order

Date of experience: May 1, 2020
ramin s.
1 review
0 helpful votes
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Excellent
April 30, 2020

Excellent
Kelly was so helpful
Thank you

Date of experience: April 30, 2020