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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Deb M.
1 review
0 helpful votes
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Easy shopping, great product, fast service!
January 13, 2017

Easy shopping, great product, fast service! Love it & will be a repeat customer.

Date of experience: January 13, 2017
Denise N.
1 review
0 helpful votes
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I was mostly happy with my experience!
January 13, 2017

I was mostly happy with my experience! The boots I ordered were well made, and had the same appearance as I expected, and they arrived in a timely manner. However, I was hoping they would be more supportive than they actually were.

Date of experience: January 12, 2017
Kathryn A.
8 reviews
0 helpful votes
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Impressive
January 13, 2017

Impressive

Date of experience: January 12, 2017
Jeanne H.
1 review
0 helpful votes
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The drew is the only shoe I can wear since I have multiple sclerosis, your company has the best prices
I would like to be notified when the black nubuck geneva is available Thank you
The website is user friendly and the shoes arrived in a timely fashion even though I noticed I had typed my address incorrectly, however, you corrected and they arrived. Thank you

Date of experience: January 12, 2017
Cherryl M.
1 review
0 helpful votes
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The slippers are huge so I will need to return but the seem to be high quality

Date of experience: January 12, 2017
Jocelyn H.
1 review
0 helpful votes
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It was very easy to order the only thing I got codes for coupon that didn't work so they emailed me another code and it didn't work either. A code popped up as I was ordering so I did get the discount.

Date of experience: January 12, 2017
robin r.
1 review
0 helpful votes
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Great
January 12, 2017

Great

Date of experience: January 12, 2017
Lisa C.
2 reviews
0 helpful votes
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Women's shoes were too wide, slipped up and down on heel. Had to send back.

Date of experience: January 12, 2017
Karen P.
3 reviews
0 helpful votes
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Ordering was easy
January 12, 2017

Ordering was easy

Date of experience: January 12, 2017
christine s.
1 review
0 helpful votes
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The thong piece betwwqeen my toes rubs in an uncomfortable way. I am hoping with wear it will improve.

Date of experience: January 12, 2017
Darren N.
1 review
0 helpful votes
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I'd like a bit more description differentiating the soft tec insoles. My purchase was too cushioned. I prefer no cushion for track and field spikes.

Date of experience: January 12, 2017
Bea N.
1 review
0 helpful votes
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Great website
January 12, 2017

Great website - glad to get a 10% off coupon on my first order too!

Date of experience: January 12, 2017
Juan R.
1 review
0 helpful votes
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How do I to return the product because don't feet properly

Date of experience: January 12, 2017
judy p.
1 review
0 helpful votes
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Awesome and easy
January 12, 2017

Awesome and easy

Date of experience: January 12, 2017
Elaine V.
4 reviews
0 helpful votes
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I bought the socks for someone else
January 12, 2017

I bought the socks for someone else.

Date of experience: January 11, 2017
Cynthia b.
1 review
0 helpful votes
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Problem with checkout
January 12, 2017

Problem with checkout

Date of experience: January 11, 2017
HO Y.
1 review
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Slippers are very comfortable and a wonderful help in alleviating my heel pain.
I recommend this product highly

Date of experience: January 11, 2017
Olga S.
1 review
0 helpful votes
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I love this shoes I feel so comfortable & I don't have anymore pain on my feet. Thank you I recommended to everybody!

Date of experience: January 11, 2017
Toby B.
1 review
0 helpful votes
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Had a little difficulty ordering
January 12, 2017

Had a little difficulty ordering. A discount code was given and the site rejected it, Otherwise thru paypal it was ok

Date of experience: January 11, 2017
Herlinda L.
1 review
0 helpful votes
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You have a large variety of orthotic shoes and accessories. We tend to order the Vionic line of shoes and sandals. We are happy you carry this line and will certainly be back to order from your company in the future. Best regards.

Date of experience: January 11, 2017