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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Nathaniel D.
2 reviews
0 helpful votes
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Great overall experience!
January 14, 2017

Great overall experience!

Date of experience: January 14, 2017
Phyllis O.
1 review
0 helpful votes
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Liked the choices offered
January 14, 2017

Liked the choices offered.

Date of experience: January 14, 2017
Elaine D.
1 review
0 helpful votes
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Fast delivery, great selection and better pricing than retail stores

Date of experience: January 13, 2017
DonP J.
1 review
0 helpful votes
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Easy to repeat an order and price was lower
January 14, 2017

Easy to repeat an order and price was lower. Good shoes for sore feet.

Date of experience: January 13, 2017
Carol A.
1 review
0 helpful votes
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Like the shoes, they feel good on my feet, but I thought the shipping time was very slow compared to other websites.

Date of experience: January 13, 2017
Karen H.
2 reviews
0 helpful votes
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Very pleasant transaction
January 14, 2017

Very pleasant transaction

Date of experience: January 13, 2017
James P.
1 review
0 helpful votes
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Pleased with product and delivery
January 14, 2017

Pleased with product and delivery.

Date of experience: January 13, 2017
Kathy R.
1 review
0 helpful votes
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Many selections, easy to navigate website, free exchanges give peace of mind.

Date of experience: January 13, 2017
Mary M.
1 review
0 helpful votes
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Order, shipping has been fantastic
January 13, 2017

Order, shipping has been fantastic. Haven't had time to try on shoes. They look great.

Date of experience: January 13, 2017
kurt h.
1 review
0 helpful votes
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So far good experience
January 13, 2017

So far good experience. I will no more after break in time. Feels better than my carbon brace.

Date of experience: January 13, 2017
Carol B.
1 review
0 helpful votes
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My shopping experience was quick and easy,hassle free. I have bought products in the past and have had great results.

Date of experience: January 13, 2017
Dorothy P.
1 review
0 helpful votes
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I may need to return the shoes as they run big, but I did not get any return information.

Date of experience: January 13, 2017
Karen S.
1 review
0 helpful votes
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I like that the inserts are moldable
January 13, 2017

I like that the inserts are moldable. Simply place in a 200 degree preheated oven for 3 minutes then put in shoe and walk around for 2 minutes. Works great!

Date of experience: January 13, 2017
Patti N.
1 review
0 helpful votes
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Fast and easy!
January 13, 2017

Fast and easy! Excellent service! I had to return the boots they were too narrow. But I love your products and will order again soon!

Date of experience: January 13, 2017
john j.
1 review
0 helpful votes
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Had my size at a good price
January 13, 2017

Had my size at a good price

Date of experience: January 13, 2017
Fairy L.
1 review
0 helpful votes
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The site would not accept my Pay Pal info, which already existed. It took much longer & I had to go to Amazon.

Date of experience: January 13, 2017
Nancy B.
2 reviews
0 helpful votes
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I hope the shoes fit as well as my other pair of Vionic.

Date of experience: January 13, 2017
Mary G.
2 reviews
0 helpful votes
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This is my 2nd time purchasing
January 13, 2017

This is my 2nd time purchasing. Great product. Well made. My braces fit great in the sneaker. Will definitely buy again.

Date of experience: January 13, 2017
mary g.
1 review
0 helpful votes
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Unfortunately the shoes didn't fit me correctly and I have sent them back

Date of experience: January 13, 2017
Barbara A.
2 reviews
0 helpful votes
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Good service
January 13, 2017

Good service.

Date of experience: January 13, 2017