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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Amy W.
3 reviews
0 helpful votes
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I bought these shoes for my mom
January 18, 2017

I bought these shoes for my mom. Sometimes she wears a 10 1/2 or an 11, and she needed an 11 in these. She says that they fit beautifully.

Date of experience: January 18, 2017
Kathy C.
1 review
0 helpful votes
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Great
January 18, 2017

Great

Date of experience: January 18, 2017
Tina M.
1 review
0 helpful votes
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Overall experience is good
January 18, 2017

Overall experience is good. Website is easy to maneuver and found what I needed quickly. Prices are reasonable. My grandson's only complaint is he wishes the shoes were available in multiple colors! He doesn't like white!

Date of experience: January 18, 2017
Debbie S.
1 review
0 helpful votes
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This order is for my Aunt I will be anxious to see how these fit her.

Date of experience: January 17, 2017
Adriana I.
2 reviews
0 helpful votes
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Shopping was fine...
January 18, 2017

Shopping was fine...The Sale selections were good.

Date of experience: January 17, 2017
MaryJo M.
1 review
0 helpful votes
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Like these shoes for working on my feet all day
January 18, 2017

Like these shoes for working on my feet all day

Date of experience: January 17, 2017
novella b.
1 review
0 helpful votes
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A lot cheaper than other stores
January 18, 2017

A lot cheaper than other stores.

Date of experience: January 17, 2017
FrancesHetmanski V.
1 review
0 helpful votes
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Liked the sale price
January 18, 2017

Liked the sale price

Date of experience: January 17, 2017
Stephanie D.
1 review
0 helpful votes
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Easy browsing and filtering products with certain specifications. Quick shipping and easy return policy.

Date of experience: January 17, 2017
Sheila X.
2 reviews
0 helpful votes
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Easy ordering just what I was looking for
January 18, 2017

Easy ordering just what I was looking for.

Date of experience: January 17, 2017
Jeff E.
7 reviews
0 helpful votes
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Wider selection of sizes and colors than on other sites, plus free shipping and exchanges!

Date of experience: January 17, 2017
Germaine P.
1 review
0 helpful votes
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Easy to walk through
January 18, 2017

Easy to walk through

Date of experience: January 17, 2017
Regina m.
1 review
0 helpful votes
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A good and comfortable shoes that's also trendy
January 17, 2017

A good and comfortable shoes that's also trendy. Love them

Date of experience: January 17, 2017
Carolyn C.
1 review
0 helpful votes
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I wasn't as pleased with this order; the shoes were heavier than I had hoped. But it wasn't the shoe's fault; it was just a preference that kept me from keeping them. The shoes were well made, and they fit well.

The shoes are on their way back to you; after you have received them and credited my account, I'll be ordering again. Thanks for your wonderful company.

Date of experience: January 17, 2017
Carol R.
1 review
0 helpful votes
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Great fit
January 17, 2017

Great fit

Date of experience: January 17, 2017
Jean L.
1 review
0 helpful votes
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It's too soon to tell about the new slippers
January 17, 2017

It's too soon to tell about the new slippers. I had a pair a few years ago that really lasted. I replaced them last winter, and they wore terribly.

Trying again, as I like the design and need arch support.

Date of experience: January 17, 2017
Jerry J.
3 reviews
0 helpful votes
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Widths should be in " E " otherwise great
January 17, 2017

Widths should be in " E " otherwise great. This is my second pair since June after major foot surgery (TTC Fusion). I wear a brace in the other shoe. They are the most comfortable shoes I own. I have purchased extra wide shoes/ boots in the past that weren't 5E from other sources.

Date of experience: January 17, 2017
Linda R.
2 reviews
0 helpful votes
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Fast and easy shopping, But the boots I got where not true to size they where cut small, I had to send them back, And look for the same boots from some where else!

Date of experience: January 16, 2017
R S.
1 review
0 helpful votes
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Took many tries on my iphone to get this order done. Once done they kept me informed of the progress. Delivered in great time. They are definitely on my "Will reuse list". Very good experience once I got my iPhone to cooperate I had it delivered to a friend in Detroit to save the border cost

Date of experience: January 16, 2017
L W.
1 review
0 helpful votes
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They had the sizes and styles I wanted and purchasing was fast and easy. Delivery was timely.

Date of experience: January 16, 2017