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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Becky O.
1 review
0 helpful votes
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I appreciated the coupon!
January 22, 2017

I appreciated the coupon!

Date of experience: January 21, 2017
Mary P.
1 review
0 helpful votes
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Love my Vionics
January 21, 2017

Love my Vionics

Date of experience: January 21, 2017
DANIELLE Z.
2 reviews
0 helpful votes
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I LOVE YOUR SHOES, MY FEET ARE VERY HAPPY!
January 21, 2017

I LOVE YOUR SHOES, MY FEET ARE VERY HAPPY!

Date of experience: January 21, 2017
Jim E.
1 review
0 helpful votes
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I appreciate your wide selection of helpful products, and the free shipping.

Date of experience: January 20, 2017
Patricia J.
6 reviews
0 helpful votes
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Always have difficulty finding shoes/boots for my diabetic mom. Glad to find a site that carries her size AND width!

Date of experience: January 20, 2017
John B.
1 review
0 helpful votes
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Product arrived quickly and as ordered
January 21, 2017

Product arrived quickly and as ordered

Date of experience: January 20, 2017
Jean W.
1 review
0 helpful votes
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A+ all the way, fast shipping and the sheepskin covered Orthaheel inserts are AMAZING

Date of experience: January 20, 2017
Diane H.
1 review
0 helpful votes
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Arrived on the exact date you said it would
January 20, 2017

Arrived on the exact date you said it would. I was very pleased at how easy everything was. Forms easy to fill out and understand. So happy with doing business with you and would definitely recommend to my friends and family. Thank you so much.

Date of experience: January 20, 2017
Mary M.
1 review
0 helpful votes
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Most of my choices were out stock so I'm not happy about that -but I always choose this site to buy orthotic footwear.

Wearing my new slippers now.

Date of experience: January 20, 2017
Barbara L.
3 reviews
0 helpful votes
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I have found a great selection of products on this site that I have not been able to find elsewhere, and prices are very competitive. Returns have always been easy and free shipping both ways. Shipping time has been as promised and products have arrived in perfect condition. This is a great website that I would recommend to anyone!

Date of experience: January 20, 2017
Marjorie M.
1 review
0 helpful votes
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Great--easy
January 20, 2017

Great--easy

Date of experience: January 19, 2017
JOANNE C.
1 review
0 helpful votes
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It as confusing to pay through AMAZON
January 20, 2017

It as confusing to pay through AMAZON

Date of experience: January 19, 2017
Damask R.
1 review
0 helpful votes
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I'm very pleased that I was able to find the shoe I was looking for at nearly half-price. Also I like being able to pay via my Amazon account.

Update: I received the shoes in good time, but they seem to run small, so I am returning them. I have ordered another pair a half-size larger. It would be helpful to list size advice if possible. Shoes often run small or large, and it would be great to know this in advance.

Date of experience: January 19, 2017
Ann D.
1 review
0 helpful votes
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It is difficult finding thevright size
January 19, 2017

It is difficult finding thevright size.

Date of experience: January 19, 2017
Betty D.
1 review
0 helpful votes
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Easy website
January 19, 2017

Easy website. Really appreciated the popup 10% off coupon - I would have ordered anyhow but the coupon offered will bring me back next time.

Date of experience: January 19, 2017
Martha G.
1 review
0 helpful votes
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Very fast delivery
January 19, 2017

Very fast delivery. Good pay options. Nice looking boots, too. Unfortunately, I will have to return the boots because they do not fit comfortably. I have long narrow feet, 11N, that are hard to fit.

Date of experience: January 18, 2017
James J.
1 review
0 helpful votes
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10 % discount indicated but not applied
January 18, 2017

10 % discount indicated but not applied.

Date of experience: January 18, 2017
Brenda D.
1 review
0 helpful votes
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No complaints
January 18, 2017

No complaints

Date of experience: January 18, 2017
Anne L.
1 review
0 helpful votes
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I was completely satisfied with how easy it was to order online,delivery time and how it was delivered {right to my door} Thank you..

Date of experience: January 18, 2017
MaryAnn R.
2 reviews
0 helpful votes
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I would like to exchange them because they look a little used. I would like a brand new pair.

Date of experience: January 18, 2017