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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, fast delivery and arch support. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Stephen C.
2 reviews
0 helpful votes
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orthoticshop.com can be hit or miss on prices
March 17, 2017

orthoticshop.com can be hit or miss on prices. Generally it is the lowest! But not always. I found this out when they did not have what I had previously ordered, and was forced to find it on another site. There, at that time, it was on sale and in stock with free no minimum shipping. Now I use orthoticshop.com as my first stop, but still check prices, on other sites.

Date of experience: March 17, 2017
Janet R.
1 review
0 helpful votes
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Great prices and easy site to navigate
March 17, 2017

Great prices and easy site to navigate. Quick checkout. Just placed my first order.

Date of experience: March 17, 2017
Eugene W.
1 review
0 helpful votes
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Quickly and easy
March 17, 2017

Quickly and easy. Did not fit my super high arch.

Date of experience: March 17, 2017
Bernard F.
1 review
0 helpful votes
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Delivered quickly as advertised
March 17, 2017

Delivered quickly as advertised.

Date of experience: March 17, 2017
Meg T.
1 review
0 helpful votes
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Got a coupon, but it was the item I purchased was excluded.

Date of experience: March 17, 2017
Plantar F.
1 review
0 helpful votes
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Nice I can pay through my Amazon account and that shipping was free.

Date of experience: March 16, 2017
Judy N.
4 reviews
0 helpful votes
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2nd time I have ordered
March 17, 2017

2nd time I have ordered. The first time I received the wrong product and it took forever to get it corrected. I'll evaluate after this order is final and I receive the merchandise.

Success! Received the correct items in time. Love the orthotics. Great support!

Date of experience: March 16, 2017
Louis I.
10 reviews
0 helpful votes
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Site easy to navigate product not as I had hoped- returned too costly to buy/return to US

Date of experience: March 16, 2017
Vickie E.
3 reviews
0 helpful votes
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First time shopping with Orthothic Ship!
March 16, 2017

First time shopping with Orthothic Ship! Great experience, will definitely shop with them again!

Date of experience: March 16, 2017
Mike M.
1 review
0 helpful votes
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Tried to order on Sunday but the PayPal would not go thru until I just retried and it went thru OK this time...took too much time

Date of experience: March 16, 2017
Freda P.
2 reviews
0 helpful votes
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Thank you for the coupon
March 16, 2017

Thank you for the coupon. Every little bit helps and I appreciate you recognizing me as a valued customer.
I've always received the best customer service and excellent quality shoes from Orthotic Shop. That's why it's my #1 place to shop for my Vionic shoes! Delivery is fast and they guarantee my satisfaction. I've never had not even one reason to be dissatisfied. Thank you Orthotic Shop!

Date of experience: March 16, 2017
Jo S.
1 review
0 helpful votes
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Too large
March 16, 2017

Too large - returned for 8. W

Date of experience: March 16, 2017
Roger Y.
2 reviews
0 helpful votes
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I received my order ahead of schedule and will be wearing my shoes this week and if they last I will be satisfied with price and convenience of ordering through orthotics shop. As I get older im 56 I see that i need the extra support in my feet.

Date of experience: March 15, 2017
theresa J.
1 review
0 helpful votes
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Left shoe seems a little off not fitting as well as it should right is straighter and fits better

Date of experience: March 15, 2017
Deborah M.
1 review
0 helpful votes
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Website required multiple entries to process
March 15, 2017

Website required multiple entries to process.

Date of experience: March 15, 2017
Kathy R.
1 review
0 helpful votes
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Love the shoes
March 15, 2017

Love the shoes. Ordering online is easy and delivery is fast.

Date of experience: March 15, 2017
Margaret D.
1 review
0 helpful votes
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Easy to order
March 15, 2017

Easy to order. I was hoping the product would be a little more comfortable -- wanted a softer cushion feel

Date of experience: March 15, 2017
jamie s.
1 review
0 helpful votes
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Had trouble completing the order
March 15, 2017

Had trouble completing the order. Might be my computer

Date of experience: March 14, 2017
Pamela B.
1 review
0 helpful votes
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These sandals are beautiful, and the most comfortable I have ever worn. I got the gold/pewter color and they will go with everything for spring. The order came very quickly, and you can even use youR Amazon saved payment information that really speeds up the ordering process.

Date of experience: March 14, 2017
Kareen L.
1 review
0 helpful votes
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Good selection of most comfortable shoes!
March 14, 2017

Good selection of most comfortable shoes!

Date of experience: March 14, 2017