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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Sally B.
1 review
0 helpful votes
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This brace works great and is much more comfortable than the brace that goes into your shoe and up the side of your leg velcroed just below your knee.

Date of experience: March 19, 2017
DAWN R.
3 reviews
0 helpful votes
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I was very UNHAPPY with your delivery
March 19, 2017

I was very UNHAPPY with your delivery. I gave my PO BOX as a delivery option. Yo DID NOT use it. You DID NOT contact me by email/phone for STREET address. It was shipped to the WRONG ADDRESS. Thank goodness that person was honest, and contacted me as to where they could bring the package. I DID eventually get it. I will NOT recommend you, to others.

Date of experience: March 19, 2017
marilyn d.
1 review
0 helpful votes
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Easy to find what my chiropractor recommended
March 19, 2017

Easy to find what my chiropractor recommended.

After wearing the shoes for a 2 hours, I had to take them off because they pinched the outside of my pinkie toe joints. It will take some time to stretch them out naturally, but I'm confident that eventually they will feel the same as my old white ones.

Date of experience: March 19, 2017
Judy P.
1 review
0 helpful votes
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Your customer service was good
March 19, 2017

Your customer service was good. However the shoes don't work for me - they don't fit and are not comfortable so I must return them. Thank you for checking!

Date of experience: March 19, 2017
Lois G.
1 review
0 helpful votes
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Was looking for bunion comfort...
March 19, 2017

Was looking for bunion comfort...had to purchase a covering for bunion & still was uncomfortable.
Not the shoe's fault, but gave them away.

Date of experience: March 19, 2017
Denise L.
6 reviews
0 helpful votes
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I had to return because they didn't fit
March 19, 2017

I had to return because they didn't fit.

Date of experience: March 19, 2017
Mary A.
1 review
0 helpful votes
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I appreciate having a place to order stylish footwear that is good for my feet. At my age I can't wear just any shoe or sandal comfortably, but I certainly don't want to wear ugly shoes! You have a great selection to choose from!

Date of experience: March 19, 2017
Kathy K.
1 review
0 helpful votes
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Checkout was a little cumbersome
March 19, 2017

Checkout was a little cumbersome. It took 3 attempts to finally get it to go through. I'm sure it'll be easier as I familiarze myself with the site. Definitely would use again. Thank you!

Date of experience: March 19, 2017
Linda M.
1 review
0 helpful votes
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No comment
March 19, 2017

No comment

Date of experience: March 18, 2017
Anita H.
3 reviews
0 helpful votes
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Though I really liked the style of the shoes I was disappointed to find that they did not meet my orthotic support needs. I only paid such a high price for the shoes because I believed they were orthotic support shoes. I would liked to have read that in the description of the shoe and seen it in the diagram/pictures. I took a chance because it was an orthotic shoes "store". Now I must return the shoes.

Date of experience: March 18, 2017
gail n.
1 review
0 helpful votes
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Love my vionic slippers
March 18, 2017

Love my vionic slippers

Date of experience: March 18, 2017
Patricia R.
3 reviews
0 helpful votes
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Very happy with the sandals
March 18, 2017

Very happy with the sandals

Date of experience: March 18, 2017
carrie E.
1 review
0 helpful votes
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Awesome EVERYTHING!
March 18, 2017

Awesome EVERYTHING! Price was the lowest I found, delivery was super quick!

Date of experience: March 18, 2017
Joe S.
2 reviews
0 helpful votes
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Everything was great, received them fast and they for true to size. Very happy

Date of experience: March 18, 2017
Fran S.
1 review
0 helpful votes
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Easy to find products
March 18, 2017

Easy to find products

Date of experience: March 18, 2017
Mariann J.
1 review
0 helpful votes
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Thank u
March 18, 2017

Thank u. My dad loves them.

Date of experience: March 17, 2017
Patty M.
1 review
0 helpful votes
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So far so good
March 18, 2017

So far so good

Date of experience: March 17, 2017
Laura P.
4 reviews
0 helpful votes
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Your site is easy to navigate, nice choice of payment options.

Date of experience: March 17, 2017
Carolyn F.
1 review
0 helpful votes
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Very pleased with the product
March 18, 2017

Very pleased with the product. Had not tried these before, but plan to order more in the future!

Date of experience: March 17, 2017
Stephen C.
2 reviews
0 helpful votes
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orthoticshop.com can be hit or miss on prices
March 17, 2017

orthoticshop.com can be hit or miss on prices. Generally it is the lowest! But not always. I found this out when they did not have what I had previously ordered, and was forced to find it on another site. There, at that time, it was on sale and in stock with free no minimum shipping. Now I use orthoticshop.com as my first stop, but still check prices, on other sites.

Date of experience: March 17, 2017