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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Becky F.
1 review
0 helpful votes
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Good service and product
April 8, 2017

Good service and product

Date of experience: April 8, 2017
Jeff H.
9 reviews
0 helpful votes
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No comment
April 8, 2017

No comment

Date of experience: April 8, 2017
preston n.
1 review
0 helpful votes
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Everything was great thanks!
April 8, 2017

Everything was great thanks!

Date of experience: April 8, 2017
Doreen K.
1 review
0 helpful votes
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Not sure the coupon code provided actually worked. OS-******* Thank you for carrying wide widths.

Date of experience: April 8, 2017
Thomas K.
1 review
0 helpful votes
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Shopping was easy however, the color and slipper size that was requested was out of stock. We had to settled for a different style and color.

Date of experience: April 8, 2017
Debbie M.
1 review
0 helpful votes
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My husband is wearing his new Ortho shoes and absolutely loves them. He has been having lots of problems with his hips, knees and feet. He says he hasn't felt this good in years. He thanked me for telling him about your product.
Yours truly,
Debbie Miller

Date of experience: April 8, 2017
Janice S.
2 reviews
0 helpful votes
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Free shipping
April 8, 2017

Free shipping. Very easy to order.

Date of experience: April 8, 2017
Uzi V.
1 review
0 helpful votes
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Wife loves the shoes
April 8, 2017

Wife loves the shoes.

Date of experience: April 8, 2017
Nelda S.
1 review
0 helpful votes
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Using the 10% code would be made easier to use if a space was entitled "10% Code"...there are several places on the order form for entering numbers.

Date of experience: April 8, 2017
Susan F.
1 review
0 helpful votes
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Quick and easy and they had the color I wanted in the size I needed.

Date of experience: April 8, 2017
Letty S.
1 review
0 helpful votes
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I really like the shoes, fits very well, delivery,wow,too fast very satisfied,excellent service,love it

Date of experience: April 8, 2017
Shawn J.
1 review
0 helpful votes
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Exactly like the pair I am replacing due to wear. I've had the first pair for over 4 years and I wear them from early spring until I am forced to use warmer shoes in the fall. No more plantar fasciitis!

Date of experience: April 7, 2017
Robert M.
2 reviews
0 helpful votes
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Good selection of shoes for diabetics with foot problems. Quick service. Decent prices.

Date of experience: April 7, 2017
Sharda M.
1 review
0 helpful votes
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I am very satisfied with my slippers
April 8, 2017

I am very satisfied with my slippers. Will buy from them again.

Date of experience: April 7, 2017
Susan F.
4 reviews
0 helpful votes
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I received my order
April 8, 2017

I received my order. I love the shoes!

Date of experience: April 7, 2017
Sue c.
1 review
0 helpful votes
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Pictures on pages are so small it's tedious to look at shoes

Date of experience: April 7, 2017
Rebecca M.
3 reviews
0 helpful votes
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Great buy
April 8, 2017

Great buy

Date of experience: April 7, 2017
MICHELLE D.
1 review
0 helpful votes
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Wish there was more options
April 8, 2017

Wish there was more options

Date of experience: April 7, 2017
Cindy O.
2 reviews
0 helpful votes
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I like the Active Orthaheel orthotic inserts
April 7, 2017

I like the Active Orthaheel orthotic inserts. They are the best ones I've ever purchased. Other shoe inserts have hurt my feet and was unable to wear them even with trying to break them in. This pair has been good and I can wear them standing and walking.

Delivery was fast.

Date of experience: April 7, 2017
Katherine M.
1 review
0 helpful votes
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My overall shopping experience was very good
April 7, 2017

My overall shopping experience was very good. The customer service department was very prompt in responding to my inquiry. The slippers were delivered when promised... the only negative is that I did not receive a return label.

Date of experience: April 7, 2017