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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Joseph M.
1 review
0 helpful votes
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Fast easy process
April 11, 2017

Fast easy process

Date of experience: April 11, 2017
Helen M.
1 review
0 helpful votes
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As this is my first ever online order I am unable to rate this experience higher

Date of experience: April 11, 2017
Linda S.
1 review
0 helpful votes
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Found shoes I wanted
April 10, 2017

Found shoes I wanted. I bought a pair of these shoes a few years ago and loved them. I was very happy that this pair, in size ten, is exactly my size. I have them on now! I like the shoes so much and am so pleased not to have to adjust the size that I am also very pleased with YOU!

Date of experience: April 10, 2017
Donna K.
2 reviews
0 helpful votes
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Great prices and variety
April 10, 2017

Great prices and variety. Good quality. The boxes were damaged and the outer box was smashed and had a large hole in it, but I assume it was the post office.

Date of experience: April 10, 2017
Suki T.
1 review
0 helpful votes
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Perfect, fast shipping
April 10, 2017

Perfect, fast shipping

Date of experience: April 10, 2017
Karen C.
1 review
0 helpful votes
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I don't find your website very user-friendly
April 10, 2017

I don't find your website very user-friendly. I thought I might have to return one pair but couldn't click on the item online to return it - I kept getting a message that I didn't have access for that resource. I gave up and decided to just keep the shoes even though they are too big.

Date of experience: April 10, 2017
Patty O.
1 review
0 helpful votes
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I do have to return the shoes because of fit
April 10, 2017

I do have to return the shoes because of fit. I am in process of printing a return address label. Thank you.

Date of experience: April 10, 2017
Nadin H.
1 review
0 helpful votes
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I am not sure that is the right product for me I am thinking about it and may need to contact you regarding a possible ezchange.thanks

Date of experience: April 10, 2017
Mark E.
6 reviews
0 helpful votes
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I have ordered several times from this site and had a great experience every time even with returns and exchanges. Great prices too.

Date of experience: April 10, 2017
Browneyes P.
1 review
0 helpful votes
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Good experience but had a little trouble at checkout. Over all a good shopping experience. I ordered a size 8 and I would not want them any bigger. I normally wear an 8-9 in shoes. I hope this will help others in deciding what size to order.

Date of experience: April 9, 2017
Laura J.
5 reviews
0 helpful votes
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Excited to get my shoes!
April 10, 2017

Excited to get my shoes!

Date of experience: April 9, 2017
Vanessa B.
2 reviews
0 helpful votes
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Great price on shoes and free shipping can not be beat

Date of experience: April 9, 2017
Judy P.
1 review
0 helpful votes
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Excellent customer service, we needed the product to ship to a different address because we weren't going to be home and the were able to satisfy our requirements.

Date of experience: April 9, 2017
Sandra J.
1 review
0 helpful votes
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Easy to search and find what I am looking for
April 10, 2017

Easy to search and find what I am looking for. Product is as described on website

Date of experience: April 9, 2017
Barbara P.
1 review
0 helpful votes
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Good shoes an above excellent delivery and service

Date of experience: April 9, 2017
C J.
2 reviews
0 helpful votes
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The shoes seem to be well made
April 9, 2017

The shoes seem to be well made. My only problem is that with the OluKai style they caused my feet to cramp up after wearing for a short while. The first style I ordered ( the Tide II) didn't hurt like the OluKai. At first I found the OluKai very comfortable with the soft foot bed that kept my foot from sliding, but then the cramping started and I knew I couldn't continue to wear them. Too bad because I really liked them.

Date of experience: April 9, 2017
Marybeth G.
1 review
0 helpful votes
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I was never sent my 10% coupon code
April 9, 2017

I was never sent my 10% coupon code.
I found it a little hard to navigate site to just look at the shoes too much other info for my liking

Date of experience: April 9, 2017
Carol R.
2 reviews
0 helpful votes
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I'm wearing your slippers now and I am so pleased with them. I love them! I found your site extremely easy to navigate and I have already recommended it to several women I know who need orthotic support.

Date of experience: April 9, 2017
Sandra V.
1 review
0 helpful votes
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My overall experience was very good as it always is. Excellent service and products.

Date of experience: April 9, 2017
Carolyn L.
1 review
0 helpful votes
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Thanks for the quick delivery
April 9, 2017

Thanks for the quick delivery. Thanks for offering a discount on the items I needed.

Date of experience: April 8, 2017