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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Thomas G.
2 reviews
0 helpful votes
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Thank you, your website was clear and easy to shop on!

Date of experience: June 10, 2020
Richea S.
1 review
0 helpful votes
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I love the slippers, replacements for the exact same pair i've had for several years. I wore the old ones out, and was delighted to find them still available. They are wonderful.

Date of experience: June 10, 2020
Irene M.
1 review
0 helpful votes
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I like the slippers
June 9, 2020

I like the slippers.

Date of experience: June 9, 2020
Ruth H.
1 review
0 helpful votes
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The customer service at Orthotics Shop is superb! My only complaint is availability of product in all sizes and colors; I frequently have to check back weekly to find the items I'd like to order in the desired size or color.

Date of experience: June 9, 2020
Carolyn X.
3 reviews
0 helpful votes
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I love my slipper and flip flops
June 9, 2020

I love my slipper and flip flops

Date of experience: June 9, 2020
Annemarie A.
1 review
0 helpful votes
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Loved finding an Orthaheel/Vionic platform sandal... just what I was looking for! I ordered Medium width and - unfortunately - it was too loose. The straps did not keep my foot in place on the sandal bed. Sad to say that I had to return them.

Date of experience: June 9, 2020
JoAnn W.
2 reviews
0 helpful votes
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I have worn a pair of shoes for 3 years that are almost the same as ordered. They are the best shoes I have ever worn.

Date of experience: June 8, 2020
Ginger A.
1 review
0 helpful votes
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I was pleasantly surprised to be able to charge this to my amazon account. Being able to charge this to my amazon account made it extremely easy to purchase and made it extremely easy to shop and pay for the product. I was so happy to be able to purchase my favorite flip flop from vionic. Hadn't worn my favorite flip flop for a while so now that i have my orthoheel flip flop again, my feet are really "happy". They are as comfortable as i remember them to be and the fit is perfect, length and width. I purchased the medium width. My feet are not slim, nor wide, so the medium width is perfect.

Date of experience: June 8, 2020
Nanette W.
2 reviews
0 helpful votes
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I found what I was looking for right away, I thought the price was right, and I was offered a 10 percent off coupon code as well!

Date of experience: June 8, 2020
James J.
5 reviews
0 helpful votes
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Good price, comfy, quick delivery
June 8, 2020

Good price, comfy, quick delivery.

Date of experience: June 8, 2020
Paula S.
1 review
0 helpful votes
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I love these inserts
June 8, 2020

I love these inserts. I have trouble with an inverted right foot. These inserts helped!
Thank you!

Date of experience: June 8, 2020
Dennis D.
1 review
0 helpful votes
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Got what I ordered
June 7, 2020

Got what I ordered.

Date of experience: June 7, 2020
Russell S.
1 review
0 helpful votes
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It's hard to find a nice looking 13 4E shoe for my husband who has to put in orthotics as well. I was expecting some paper work for our insurance Medicare. What was my misunderstanding about documentation

Date of experience: June 6, 2020
James R.
4 reviews
0 helpful votes
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Happy with the product and service I received.

Date of experience: June 6, 2020
theresa K.
1 review
0 helpful votes
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Shopping was easy and fast
June 6, 2020

Shopping was easy and fast

Date of experience: June 6, 2020
Salwa A.
1 review
0 helpful votes
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Refund my money back
June 5, 2020

Refund my money back

Date of experience: June 4, 2020
Kathryn W.
1 review
0 helpful votes
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Love the product
June 4, 2020

Love the product. But I need to send one pair back to exchange for a bigger size.

Date of experience: June 3, 2020
Susan T.
3 reviews
0 helpful votes
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Quick process & reasonable prices
June 3, 2020

Quick process & reasonable prices.

Date of experience: June 3, 2020
Carmen E.
1 review
0 helpful votes
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Love my shoes!
June 3, 2020

Love my shoes!

Date of experience: June 2, 2020
Lorie T.
1 review
0 helpful votes
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Very nice comfortable shoe, no aches from breaking in these new shoes, I recommend these shoes.

Date of experience: June 2, 2020