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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Glenn V.
5 reviews
0 helpful votes
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Over priced
June 24, 2017

Over priced.

Date of experience: June 24, 2017
Donna B.
1 review
0 helpful votes
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Web site is easy to navigate and order
June 24, 2017

Web site is easy to navigate and order.

Date of experience: June 24, 2017
Sylvia H.
1 review
0 helpful votes
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Thank you...
June 24, 2017

Thank you...quick and easy and a coupon that popped up. Thanks so much.

Date of experience: June 24, 2017
Joan N.
1 review
0 helpful votes
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The straps are quite stiff and cut into my ankle. I'm trying to break them in so they won't hurt as much.

Date of experience: June 24, 2017
Shelly H.
1 review
0 helpful votes
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I loved the layout!
June 23, 2017

I loved the layout! Very user-friendly, easy to find what you're looking for!

Date of experience: June 23, 2017
Isolde Q.
1 review
0 helpful votes
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Best price for the same orthodox sandals
June 23, 2017

Best price for the same orthodox sandals. I ordered 2 different pairs of sandals and they were exactly what I expected. Quick delivery as well. Very happy with my purchase.

Date of experience: June 23, 2017
Natalie S.
1 review
0 helpful votes
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Shoes were NICE BUT TOO SMALL
June 23, 2017

Shoes were NICE BUT TOO SMALL. GOOD SERVICE

Date of experience: June 23, 2017
Linda V.
2 reviews
0 helpful votes
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It would be nice to see more "in style" shoe options, but there are a lot to chose from. Oh yea, need more brown dress shoes and sandals.

Date of experience: June 23, 2017
H T.
1 review
0 helpful votes
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Sandals are excellent as are all Vionic products. Tested by physical therapist and keeps legs/back aligned and works great for foot problems such as Plantar Fasciitis. Would highly recommend all Vionic products. My family has numerous shoes including men's dress shoes, ladies dress shoes and sandals.

Date of experience: June 23, 2017
Janet O.
16 reviews
0 helpful votes
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Have used them several times
June 23, 2017

Have used them several times. Always very pleased.

Date of experience: June 23, 2017
PATRICIA E.
1 review
0 helpful votes
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TALKED WITH A REP NAMED KALEY WHO WAS VERY HELPFUL ANSWERING MY QUESTIONS.

Date of experience: June 22, 2017
Denise F.
3 reviews
0 helpful votes
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This is my second purchase from your company
June 23, 2017

This is my second purchase from your company. Both purchases went very well. As they were gifts for special people, I did many follow-ups assuring that the recipients were happy. Would recommend your company and will continue to do business with you.

Date of experience: June 22, 2017
JD G.
1 review
0 helpful votes
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It's been OK
June 23, 2017

It's been OK

Date of experience: June 22, 2017
PENNY F.
1 review
0 helpful votes
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None
June 23, 2017

None

Date of experience: June 22, 2017
Julia Z.
1 review
0 helpful votes
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Site was easy to navigate one I acquainted myself to it. I receive my shoes super fast and were exactly as described. Love the product and service is outstanding.

Date of experience: June 22, 2017
Mari P.
1 review
0 helpful votes
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Easy to register and purchase
June 22, 2017

Easy to register and purchase.

Date of experience: June 22, 2017
Goodyshoes T.
1 review
0 helpful votes
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Great shoes!
June 22, 2017

Great shoes! Good shopping experience. Recommended.

Date of experience: June 22, 2017
Sharon A.
3 reviews
0 helpful votes
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This is the second time I have shopped with you. Prices are competitive, descriptions of products are thorough, and support seems to be strong.

Date of experience: June 22, 2017
Susan S.
4 reviews
0 helpful votes
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Great sandals!
June 22, 2017

Great sandals!

Date of experience: June 22, 2017
Terri H.
1 review
0 helpful votes
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This is at least the third order I have made from OrthoticShop. I have been extremely pleased with the service.

Date of experience: June 22, 2017