Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
Easy to order, good selection.
The shopping experience was easy. Now I am waiting for the product to arrive. Three out of four shoes arrived in one box with the fourth arriving in a bag. That means if I had not requested an exchange on one of the shoes, I would have been charged shipping on two return labels. That would have been a bit frustrating. Customer service was excellent. I do like the products, I just have difficult feet.
I am very impressed with the assortment and variety of shoes they offer. I wear a women's 12D and also use orthotics so it is not easy finding the right shoe, let alone anything attractive. However the Revere shoe comes in large sizes and is one of the most comfortable shoes I have ever worn. Definitely worth paying more for and am impressed with the quality of the product.
Simple web sight
Had to return the shoes I ordered because the sides of the shoe cut into my foot.
My order was received correct and very fast, I placed the order on Sat night and it was delivered on Wed. I just wish the sandals came in 1/2 sizes but other than that very happy with them, the arch support makes a big difference. When I need a new pair I will probably order from the Orthotic shop again.
So glad I discovered this store. They carry stylish shoes, not just ones that look like they are for people with foot problems and more importantly they are exactly what I need to relieve my heel pain so that I can enjoy my daily life.
Easy shopping, great service and arrival time. Shoes are what I expect and very comfortable.
Very easy to order. My husband wears the exact shoes that you had. I couldn't find them in Canada. Was so pleased to find them. Service was excellent. The shoes were perfect. He's diabetic and these are the only shoes he can wear. Thanks again. Sheila
It was OK
Without a doubt, the best shoes which have improved my quality of life.
Love love love everything about them
IT IS HARD TO RETURN AS LABLES ARE NOT INCLUDED IN PURCHASE
Superfast never any problems on free returns thus makes shopping on line a better experience.
User friendly site.Have purchased this item several times. Slipper has good support and protects my feet. My favorite slipper.
Very happy with shoes that I ordered. Very comfortable.
The shoes are not sufficiently wide.
Very good product.
Nice, lightweight clogs. I'll use them mostly for knocking around the house and not for extended wear or for long walks.
I recommend the products and services.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

