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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Patrick R.
1 review
0 helpful votes
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Great product and fast shipping
July 2, 2017

Great product and fast shipping.

Date of experience: July 1, 2017
Michelle N.
1 review
0 helpful votes
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I needed this for my daughter to go to church camp per doctor orders. My delivery notice said we would get it Saturday but it did not arrive until Monday, after she had already left for camp.

Date of experience: July 1, 2017
Janice F.
1 review
0 helpful votes
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As usual...
July 2, 2017

As usual...great products

Date of experience: July 1, 2017
Elvenor G.
1 review
0 helpful votes
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My experience was good even though I didn't like the color and returned them.

Date of experience: July 1, 2017
Mary F.
1 review
0 helpful votes
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I am delighted with everything and will not hesitate to return to the site and order more shoes throughout the year

Date of experience: July 1, 2017
Marilyn V.
10 reviews
0 helpful votes
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Your website is user friendly and easy to navigate. Also, I LOVE your return policy!

Date of experience: July 1, 2017
Joyce C.
1 review
0 helpful votes
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Called during your stated hours n had to leave message! Wanted to order right away. ALSO wanted to get quick shipping n see if I got correct size!
I'm disappointed because product was too hard for my feet. I personally need softer for my conditions, especially PTTD.

Date of experience: July 1, 2017
Susan D.
1 review
0 helpful votes
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Happy to find these shoes for my husband...
July 1, 2017

Happy to find these shoes for my husband...perfect.

Date of experience: July 1, 2017
Randi W.
2 reviews
0 helpful votes
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Great price and delivered so fast!
July 1, 2017

Great price and delivered so fast! Great company

Date of experience: July 1, 2017
Carrie L.
7 reviews
0 helpful votes
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I'm not used to paying so much for shoes, I haven't really noticed any difference from other shoes I have bought but hopefully they help.

Date of experience: July 1, 2017
Debbie W.
1 review
0 helpful votes
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The shoes I get from you are always comfortable.

Date of experience: July 1, 2017
Barbara E.
1 review
0 helpful votes
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You site is difficult to manage
July 1, 2017

You site is difficult to manage. It often would not take me back to a previous page. Otherwise, I dealt with it. It could stand some work. I almost switched to another store due to it but hung in there with it.

Date of experience: July 1, 2017
Ann C.
1 review
0 helpful votes
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I like the shoes I ordered
July 1, 2017

I like the shoes I ordered. I have a similar pair that I've worn frequently for several years, so I was pretty sure I would like them.

Date of experience: July 1, 2017
Linda H.
1 review
0 helpful votes
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It was very simple, however I wish you carried more of variety in the orthoheel, especially for those of us that don't live in a warm climate year around.

Date of experience: July 1, 2017
Dorothy S.
1 review
0 helpful votes
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So far satisfied with the Sandal I ordered
July 1, 2017

So far satisfied with the Sandal I ordered.

Date of experience: July 1, 2017
DENNIS E.
1 review
0 helpful votes
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I FOUND IT VERY DIFFICULT TO ORDER
July 1, 2017

I FOUND IT VERY DIFFICULT TO ORDER. THE SITE WAS NOT ALLOWING ME TO ORDER TWO ITEMS OVER AND OVER, AGAIN UNLESS IT WAS TWO IDENTICAL ITEMS. I LIKE YOUR PRODUCTS AND CUSTOMER SERVICE BUT HATE SHOPPING AT THE SITE.

Date of experience: July 1, 2017
bob E.
1 review
0 helpful votes
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All good
July 1, 2017

All good

Date of experience: June 30, 2017
Kim Z.
1 review
0 helpful votes
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The shopping experience was great I would recommend your site for buying orthodontic shoes

Date of experience: June 30, 2017
Betty H.
1 review
0 helpful votes
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Great shoes ordered and look forward to wearing them

Date of experience: June 30, 2017
Lorraine B.
1 review
0 helpful votes
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Have only just placed order
June 30, 2017

Have only just placed order. Good web-site & ordering process. Thank U. Great product, orthotic flip flops. Very happy with support & comfort

Date of experience: June 30, 2017