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OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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I had to call into the call center to inquire about my order. The lady on the phone was very nice and professional. She explained, that the computers were down at the warehouse and this is what delayed my shoes going out. They didn't bother to tell your company of the problem. But i received my shoes and am very pleased.
Thank you for your efficient customer service...I received the refund for my cancelled first order and it was credited to my credit card account and my new order was received in a timely manner and satisfactory product. Thank you!
Enjoyable
These are nice inserts.
Had trouble finding 13 Wide for my husband - was so happy you had.
He absolutely loves them and has made getting dressed much easier. They are light weight and supportive.
Great for every day walking
Could not find promised promo code
Could never get through to customer service by phone, so in order not to have the shoes GONE when I finally did, I missed out on the additional 5% discount that is offered. As a brand new customer, this is concerning.
Been looking for spenco for a year
Orthotics.com is always my #1 choice! I refer all of my friends to you!
Hoping the shoes work for what I need!
Had to return item for a different size for my husband, and the turn around time was exceptional.
Just started using the new insoles...not sure if i got the right type for my feet (my arches aren't flat, they are partly off the ground). So, we'll see over time.
Slippers were not as comfortable as I had hoped but will keep them
It was so easy to see what items were in stock I was a little disappointed
The exact color I wanted was not available
When I received the shoes I wore iaround the house and they were very comfortable
Extremely supportive slippers, just what I needed!
I returned and exchanged for a different pair. It was easy and I am now waiting for the new shoes.
I was very satisfied of the speed of my delivery. I liked the style of the scandals.
Easy to find what I need. I hope you keep on carrying these items
Perfect Service!
Love shopping on this site. Easy, quick and great products!
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

