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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Thomas S.
4 reviews
0 helpful votes
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Exactly what I wanted
August 24, 2017

Exactly what I wanted. Price was good and delivery process was very quick. I would buy again.

Date of experience: August 24, 2017
Ralphena G.
1 review
0 helpful votes
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I ordered the wrong size and had to return it
August 24, 2017

I ordered the wrong size and had to return it. The orthotic shop was very prompt in refilling my order with the appropriate size. Good service, good products.

Date of experience: August 24, 2017
Linda C.
1 review
0 helpful votes
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Best price
August 24, 2017

Best price. Fast delivery.

Date of experience: August 24, 2017
Maria L.
1 review
0 helpful votes
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Easy shopping website
August 24, 2017

Easy shopping website. Had a pair of orthoheels before which helped with Plantar fasciitis. Working retail, so on feet all day and my feet are killing me. Looking forward to getting all my new shoes from orthoheel and feeling supported for all day walking comfort.

Date of experience: August 24, 2017
Dominique P.
1 review
0 helpful votes
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First time I order
August 23, 2017

First time I order. Need to see the quality and comfort before I give a rating!

Date of experience: August 23, 2017
Beverly F.
1 review
0 helpful votes
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I was able to find a shoe with a heel height that I could wear

Date of experience: August 23, 2017
Jacqueline A.
1 review
0 helpful votes
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Easy to find and easy to order and they had what I wanted at a great price!

Date of experience: August 22, 2017
Kathie H.
1 review
0 helpful votes
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Was happy to find what I wanted at a good price and then got a surprise discount!

Date of experience: August 22, 2017
Nanci B.
1 review
0 helpful votes
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I love my new sandals, so comfortable
August 22, 2017

I love my new sandals, so comfortable. Yes, I would order from you again.

Date of experience: August 22, 2017
Lia R.
3 reviews
0 helpful votes
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Delivery was quick, and customer service was excellent. I wear a half-dozen, and should've purchased a size up. But, they were fantastic in helping me through the exchange process!

Date of experience: August 22, 2017
MARILYN E.
2 reviews
0 helpful votes
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SHOES WERE TOO LARGE SO MUST RETURN FOR SMALLER SIZE. OTHERWISE, EVERYTHING FINE.

Date of experience: August 22, 2017
minh m.
1 review
0 helpful votes
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Best thing I put my feet on in a long time try the ones from Red Wing Shoes not as comfortable as the one I just

Date of experience: August 21, 2017
dorothy j.
3 reviews
0 helpful votes
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Good..
August 21, 2017

Good..

Date of experience: August 21, 2017
Mary M.
1 review
0 helpful votes
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Appreciate the efficiency of customer service
August 21, 2017

Appreciate the efficiency of customer service

Date of experience: August 21, 2017
Randy E.
1 review
0 helpful votes
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The web site is efficient
August 21, 2017

The web site is efficient. We'll see what the actual product is like.

Date of experience: August 20, 2017
Annette M.
1 review
0 helpful votes
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A little trouble with your system accepting the order but got it finally.

Date of experience: August 20, 2017
Shelley S.
2 reviews
0 helpful votes
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Love your shop and free shipping for Vionic brand, takes all the stress off of shopping for shoes online, thank you!

Date of experience: August 20, 2017
Marlene B.
1 review
0 helpful votes
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Good price on shoes and easy to order
August 20, 2017

Good price on shoes and easy to order.

Date of experience: August 20, 2017
BK B.
1 review
0 helpful votes
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Great!
August 20, 2017

Great!

Date of experience: August 20, 2017
Carolyn B.
1 review
0 helpful votes
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Thanks for offering the 10% off coupon when the one from retailmenot.com didn't work. There are two free shipping options listed, wish you'd indicate how long each takes.

Date of experience: August 20, 2017