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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Orlee G.
1 review
0 helpful votes
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Great shoes, not a bad website
September 3, 2017

Great shoes, not a bad website.

Date of experience: September 3, 2017
Jennifer I.
1 review
0 helpful votes
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Quick and easy!
September 3, 2017

Quick and easy!

Date of experience: September 3, 2017
Suzy C.
1 review
0 helpful votes
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It went fairly smoothly
September 3, 2017

It went fairly smoothly. It is hard to rate things until I have the product, and the shipping and product itself are satisfactory

Date of experience: September 3, 2017
Randy J.
3 reviews
0 helpful votes
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Love my new Vionics
September 3, 2017

Love my new Vionics

Date of experience: September 3, 2017
Susan L.
2 reviews
0 helpful votes
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The website was somewhat easy to navigate
September 2, 2017

The website was somewhat easy to navigate - had slight difficulty in searching for items.

Date of experience: September 2, 2017
Cori C.
1 review
0 helpful votes
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Very happy with overall experience with OrthoticShop! Very professional and easy to work with. They kept me very well informed by email every step of the way from when I first placed the order all the way through to literally being delivered on my doorstep! They even included a Norton shopping guarantee for my order for free! Definitely recommend to everyone for very high quality shoes that relieve foot pain. I suffer from severe pronation and plantar fasciitis and my feet felt better the instant I put the slippers on. I love that I can change the insoles of both of the men's and women's Orthofeet Orthotic slippers I bought... I think that will help them to last a lot longer.

Date of experience: September 2, 2017
robyn f.
1 review
0 helpful votes
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N/a
September 1, 2017

N/a

Date of experience: September 1, 2017
Mike S.
1 review
0 helpful votes
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Easy shopping, found what I needed and used a discount code from a previous order to save about 15%

Date of experience: September 1, 2017
Janice M.
1 review
0 helpful votes
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On time and product as described
September 1, 2017

On time and product as described. Nice quality

Date of experience: August 31, 2017
Dawn M.
1 review
0 helpful votes
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Love my sandals
September 1, 2017

Love my sandals. They fit well, and help with the plantar fasciitis pain. My doctor has wanted me to stop walking barefoot, and these shoes will help me stop that.

Date of experience: August 31, 2017
Dell H.
1 review
0 helpful votes
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Great shopping great delivery wife happy with product

Date of experience: August 31, 2017
Rosalyn D.
1 review
0 helpful votes
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The shoes came even earlier then promised
August 31, 2017

The shoes came even earlier then promised. They fit perfectly and my feet don't hurt anymore. What wonderful shoes.

Date of experience: August 31, 2017
Miriam B.
1 review
0 helpful votes
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I love shopping with Orthotic Shop
August 31, 2017

I love shopping with Orthotic Shop. It is so convenient.

Date of experience: August 31, 2017
linwv U.
1 review
0 helpful votes
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Had trouble entering credit card info where it shows"enter here". Had to make an account in order to place order and enter card info.

Date of experience: August 31, 2017
Matt J.
9 reviews
0 helpful votes
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I see you have a presence on Amazon also, but I bought directly through your site rather than feed the Amazon monster. Don't know if that makes any difference...

Date of experience: August 31, 2017
Myrtis W.
1 review
0 helpful votes
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Always easy to find what I want to look at on Orthotic Shop site. Quite a few good offers to take advantage of during the year. Easy returns and quality shoes.

Date of experience: August 31, 2017
Connie W.
1 review
0 helpful votes
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Shoes are always great
August 31, 2017

Shoes are always great

Date of experience: August 30, 2017
Margaret m.
1 review
0 helpful votes
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Ģģggggg
August 30, 2017

Ģģggggg

Date of experience: August 30, 2017
LISA X.
2 reviews
0 helpful votes
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Great quality shoes, easy ordering, quick delivery and easy exchanges?

Date of experience: August 30, 2017
Erik R.
5 reviews
0 helpful votes
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Good price and easy to order
August 30, 2017

Good price and easy to order. Can use PayPal to pay securely and free shipping.

Date of experience: August 29, 2017