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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Cori B.
1 review
0 helpful votes
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The site was easy to use and had exactly what I was looking for.

Date of experience: September 6, 2017
Beverly B.
1 review
0 helpful votes
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I had to return one pair because it was not made wide enough on the big toe side. Very strange.

Date of experience: September 6, 2017
gw S.
1 review
0 helpful votes
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Great arch support, this is my third time ordering
September 6, 2017

Great arch support, this is my third time ordering.

Date of experience: September 6, 2017
Linda W.
4 reviews
0 helpful votes
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Had some difficulty figuring out exchange procedure, but it ended up working well.

Date of experience: September 6, 2017
Debbie W.
2 reviews
0 helpful votes
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Site is easy to understand, never tried the shoes so hopefully I'm happy with the fit and support and it will be easy to return or exchange if I'm not.

Date of experience: September 5, 2017
Gary G.
1 review
0 helpful votes
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My plantar fasciitis has improved significantly with these orthotics.
I would recommend Orthotics Shops and the Sole inserts.

Date of experience: September 5, 2017
Phil G.
5 reviews
0 helpful votes
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So far so good
September 5, 2017

So far so good

Date of experience: September 5, 2017
Sandra W.
1 review
0 helpful votes
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This product has been highly recommended so looking forward to trying them
I will be returning the product I do not care for the material the shoes were made of so I will be putting them in the mail today. Thank you

Date of experience: September 5, 2017
Michelle M.
1 review
0 helpful votes
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Love the flip flops very comfortable
September 5, 2017

Love the flip flops very comfortable

Date of experience: September 5, 2017
Elizabeth P.
1 review
0 helpful votes
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Good shoes!
September 5, 2017

Good shoes! Would consider buying again from this site.

Date of experience: September 4, 2017
Megan F.
2 reviews
0 helpful votes
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It was very favorable
September 5, 2017

It was very favorable

Date of experience: September 4, 2017
Vern X.
2 reviews
0 helpful votes
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I need to exchange one pair of the shoes, and I'm having trouble logging in to print the return slip. I will call tomorrow.

Date of experience: September 4, 2017
Arlene G.
2 reviews
0 helpful votes
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I am surprised by the quality
September 5, 2017

I am surprised by the quality. Very good

Date of experience: September 4, 2017
Kim S.
2 reviews
0 helpful votes
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I ordered the wrong size and need to return item
September 4, 2017

I ordered the wrong size and need to return item. I would reorder with different size.

Date of experience: September 4, 2017
Singleton S.
1 review
0 helpful votes
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Shopping on this cite was great
September 4, 2017

Shopping on this cite was great. Wished a few more shoes on my size were available. I was very satisfied with the whole shopping experience. I have already told everyone who would listen how pleased I am. Thank U for the service and follow up.

Date of experience: September 4, 2017
On m.
1 review
0 helpful votes
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Good...
September 4, 2017

Good... site is easy to navigate. The item came on time and I was pleased with my purchase.

Date of experience: September 4, 2017
Mary L.
1 review
0 helpful votes
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...
September 4, 2017

Date of experience: September 4, 2017
doug e.
1 review
0 helpful votes
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Return policy a little harsh
September 4, 2017

Return policy a little harsh. Not very customer focused.

Date of experience: September 4, 2017
Carol C.
1 review
0 helpful votes
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The only shoes I have been able to wear after 7 surgeries to correct a problem caused be a Dr. Love the shoes

Date of experience: September 4, 2017
Linda S.
2 reviews
0 helpful votes
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Very comfortable shoes
September 4, 2017

Very comfortable shoes. I am a happy customer!

Date of experience: September 3, 2017