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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Herman G.
1 review
0 helpful votes
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Fast service and a quality product; happy camper
November 13, 2017

Fast service and a quality product; happy camper

Date of experience: November 13, 2017
Herman T.
1 review
0 helpful votes
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Great navigation and good products to choose from
November 13, 2017

Great navigation and good products to choose from

Date of experience: November 13, 2017
Denise P.
1 review
0 helpful votes
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No problems with ordering
November 13, 2017

No problems with ordering. However, I need to return 2 items because there were too small.

Date of experience: November 13, 2017
Jennifer s.
2 reviews
0 helpful votes
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I would order again from this company if I need it to

Date of experience: November 13, 2017
Asita A.
1 review
0 helpful votes
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Quick and easy shopping
November 13, 2017

Quick and easy shopping

Date of experience: November 13, 2017
Deborah S.
1 review
0 helpful votes
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As expected
November 13, 2017

As expected

Date of experience: November 13, 2017
Helen R.
1 review
0 helpful votes
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I had a question concerning the shoes after I received them because I didn't think that the insoles would come out. After talking with your representative, I discovered that they indeed did have removable insoles and was very happy to keep the shoes.

Date of experience: November 12, 2017
Joann G.
2 reviews
0 helpful votes
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Difficulty on IPad
November 13, 2017

Difficulty on IPad. Kept losing wi fi.However, order arrived promptly and everything was perfect. I have narrow heels and the adjustable strap keeps them from slipping.

Date of experience: November 12, 2017
Veronica T.
1 review
0 helpful votes
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I have been looking for this product and was happy to see that OrthoticShop carried them. And how awesome that I could use my Amazon account as payment!

Date of experience: November 12, 2017
Kathy S.
1 review
0 helpful votes
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Love the shoes
November 12, 2017

Love the shoes. Please add me to ur catalog list.

Date of experience: November 12, 2017
painless S.
1 review
0 helpful votes
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The site was relatively easy to navigate
November 12, 2017

The site was relatively easy to navigate. I would like better descriptions of the orthotic qualities of the shoes. I.e., material of shank, cushioning quality of footbed, etc. The shoes fit well and have good support.

Date of experience: November 11, 2017
Kayla U.
4 reviews
0 helpful votes
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It is unclear if size 10 insoles orthotic work for size 10.5. This wasn't addressed when my order was sent. I have yet to try orthotics to see if they fit.

Date of experience: November 11, 2017
Leonard F.
2 reviews
0 helpful votes
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At first had an issue getting to the check out, but after rebooting my computer everything went smoothly. I ordered some shoes to help with my plantar fasciitis and so far I have found them to be very comfortable. I have no pain.

Date of experience: November 11, 2017
Claud S.
1 review
0 helpful votes
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Exactly what I wanted
November 11, 2017

Exactly what I wanted. Showed up promptly.

Date of experience: November 11, 2017
monica r.
1 review
0 helpful votes
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Great service and very easy
November 11, 2017

Great service and very easy. I will be ordering 2 more pairs of slippers because of the great service and l love the slippers.

Date of experience: November 11, 2017
cheri N.
1 review
0 helpful votes
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Fair price and quick shipping
November 11, 2017

Fair price and quick shipping

Date of experience: November 11, 2017
Tina M.
1 review
0 helpful votes
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Shoes are great
November 11, 2017

Shoes are great. I wish they would come like a high top. My grandson's braces are bigger at the heel, and the shoes fit, but don't cover the "heel". So they look like they are coming off. And he would also love it if they came in several color options!

Date of experience: November 11, 2017
Mark B.
1 review
0 helpful votes
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Great products, great service
November 11, 2017

Great products, great service. Never disappoints.

Date of experience: November 10, 2017
Donald H.
1 review
0 helpful votes
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We would have preferred to have the slippers in a narrow width which was not available. The medium width is too loose for narrow feet. Quality is good.

Date of experience: November 10, 2017
Janet Z.
4 reviews
0 helpful votes
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Great shoes, helps my knees and legs a lot by wearing them. Nice price as well. I wear an 8 (I usually wear 8 1/2) but this size always fits.

Date of experience: November 10, 2017