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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Diana T.
1 review
0 helpful votes
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It was very good experience
November 21, 2017

It was very good experience

Date of experience: November 21, 2017
MsIowa H.
1 review
0 helpful votes
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If your feet hurt, if you have plantar fascitis, these are the shoes & slippers for you.

Date of experience: November 21, 2017
Sheila L.
1 review
0 helpful votes
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It is taking longer to break these inserts in than my previous order.

Date of experience: November 21, 2017
Esther M.
1 review
0 helpful votes
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It was quick and simple product looks great,I recived my order very quickly
Slippers looks great.It is a Christmas
Gift. The sole looks very well made.

Date of experience: November 21, 2017
Emmy P.
1 review
0 helpful votes
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Shoes fit well but deep enough for my custom orthotics.

Date of experience: November 21, 2017
Karl A.
5 reviews
0 helpful votes
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Fairly expensive for shoes, but in this case, they are worth it! These are the 2nd pair I,ve bought, and they are, by far, the best shoes I,ve ever owned.

Date of experience: November 21, 2017
Matthew O.
9 reviews
0 helpful votes
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Good quality shoes, good fit
November 21, 2017

Good quality shoes, good fit.

Date of experience: November 21, 2017
Debi B.
1 review
0 helpful votes
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Fast and fun
November 21, 2017

Fast and fun

Date of experience: November 21, 2017
Dr C.
1 review
0 helpful votes
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These sneakers were not of the quality of other Vionic products that I had purchased in the past. Nor did they
Fit in the way that other Vionic sneakers I have. The toe box was shorter and much more narrow than other
Vionic tie-up sneakers.
However, I am returning these sneakers to exchange them, as I will give the company another
Try and hope that the next pair will be of the quality that Vionic products were in the past.

The return process was simple as the company emailed a return postage label.

Date of experience: November 21, 2017
Natalie M.
1 review
0 helpful votes
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Found shoe I wanted quickly
November 21, 2017

Found shoe I wanted quickly. Ordering for first time here, so we'll see.
If everything works well, I'll return, as I need comfort shoes and selection looks very good.

Date of experience: November 21, 2017
Vicki B.
1 review
0 helpful votes
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My dad is very pleased with the fit and comfort of the shoes.

Date of experience: November 20, 2017
Sharmon K.
1 review
0 helpful votes
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Good prices and variety of shoes I was looking for
November 21, 2017

Good prices and variety of shoes I was looking for.

Date of experience: November 20, 2017
Sheri R.
5 reviews
0 helpful votes
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The website was easy navigate
November 21, 2017

The website was easy navigate. Great selection of brands and sizes. Customer service was very responsive and quick to answer my questions.

Date of experience: November 20, 2017
Rae K.
1 review
0 helpful votes
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So much to choose from, company is always easy to deal with.

Date of experience: November 20, 2017
Linda M.
2 reviews
0 helpful votes
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Site was fairly easy to navigate
November 21, 2017

Site was fairly easy to navigate. Did have an issue trying to change the size on my second item. Once I changed it on my first, it would not go to the second item. It kept bringing up the first. I had to add that second item as a third with the correct size and then delete the one that I could not change the size on.

Date of experience: November 20, 2017
Deborah G.
7 reviews
0 helpful votes
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Love all my Viotic shoes!
November 21, 2017

Love all my Viotic shoes!

Date of experience: November 20, 2017
Michael J.
9 reviews
0 helpful votes
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User friendly website, quick ordering process and product delivery. Thank you!

Date of experience: November 20, 2017
Pat W.
1 review
0 helpful votes
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I've ordered several pairs of shoes from the Orthotic Shop and always been pleased with the service. I had to return one pair and they made it super easy.

Date of experience: November 20, 2017
Sharon M.
1 review
0 helpful votes
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I am not good on the computer, I could not figure out how to use the promotional code

Date of experience: November 20, 2017
Wayne R.
4 reviews
0 helpful votes
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Very satisfied
November 21, 2017

Very satisfied. Thanks for changing size and notifying of delivery day.

Date of experience: November 20, 2017