Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
Excellent product... I can walk, again. Very quick shipping. Will definitely order from your company, again.
Thanks15 - do I get 15% off?
Great shopping experience. Quick delivery. Very pleased.
There a gift for my wife and she hasn't worn them yet
Shopping was easy...I hope I like the product I ordered...we shall see! Fantastic - I love what I ordered.
Very happy and extremely pleased!
Good Price on Shoes
I found exactly what I was looking for and it was reasonably priced.
These are the only shows my wife can wear.
I was very happy with your service.
Fit as expected and very comfortable
Thought the upper part had more give. Wasn't as comfortable as I was hoping for!
Husband has neuropathy, he's very happy so far.
Straightforward. Easy.
Quick, easy and Vionic shoes are so comfortable.
Too many options with limited sizes/colors in stock
Problem with pay pal not site.
When I went to check out, the discount code would not work so I contacted customer service, which to my surprise they gave me a new code.
When I received my shoes, they were too big, so I went online to find out what I needed to do to exchange them. To my surprise again, it was very easy to return them for an exchange.
Easy to deal with
Your Web site leaves a lot to be desired, I played with it all day just to place and order. Won't wait that long next time. Sent email
John
Finally got it to work. The shoes I ordered came as predicted, and I loved them, most comfortable shoes a 12- 4E person has owned. As you know big shoes can fit but don't always feel comfortable. These do.
Now clean up your act on the web site and our love affair will be complete.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

