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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Jim W.
3 reviews
0 helpful votes
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Easy to order
December 26, 2017

Easy to order. Quick delivery. My wife loves her new slippers.

Date of experience: December 25, 2017
Pat B.
1 review
0 helpful votes
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Ive always had good service from Orthotic Shop
December 26, 2017

Ive always had good service from Orthotic Shop. Shoes are of great quality.

Date of experience: December 25, 2017
cheryl g.
1 review
0 helpful votes
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Saw on facebook, child with disability and foot troubles Only problem is the zippers on the boots are fake, I was looking forward to putting them on her easy.

Date of experience: December 25, 2017
Patricia T.
1 review
0 helpful votes
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Quick and easy way to shop for a difficult size!
December 25, 2017

Quick and easy way to shop for a difficult size! You had what I wanted.

Date of experience: December 25, 2017
John M.
1 review
0 helpful votes
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Bought answer 2 sneakers first time a company has true to fit sizes.Also just purchased Mt Emey.So far very comforable.

Date of experience: December 25, 2017
Patricia X.
3 reviews
0 helpful votes
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You have a selection of footwear for my VERY difficult to fit feet.

Date of experience: December 25, 2017
Terri Z.
2 reviews
0 helpful votes
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Once we decided on a shoe, checkout was fast and easy to complete.

Date of experience: December 24, 2017
William C.
1 review
0 helpful votes
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Only complaint is that I don't have anything to complain about.

Date of experience: December 24, 2017
Tommie d.
1 review
0 helpful votes
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Good experience and pleased with product
December 25, 2017

Good experience and pleased with product

Date of experience: December 24, 2017
Virginia Z.
3 reviews
0 helpful votes
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Very nice website
December 24, 2017

Very nice website. Clean uncomplicated transaction. I really like the sandals. Super comfortable and just what I was looking for. Planning to purchase another pair.
Thank you

Date of experience: December 24, 2017
Christopher W.
1 review
0 helpful votes
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Thank you!
December 24, 2017

Thank you! Organized website good selection of shoes!

Date of experience: December 24, 2017
S V.
1 review
0 helpful votes
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Shopping ease, order received quickly and love my new slippers!
Thank you!

Date of experience: December 23, 2017
Toni J.
1 review
0 helpful votes
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I love the selections and price ranges!
December 24, 2017

I love the selections and price ranges! I love your free shipping and returns!

Date of experience: December 23, 2017
LaVell J.
1 review
0 helpful votes
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Not able to understand the shipping methods
December 23, 2017

Not able to understand the shipping methods. How many days is ground, standard shipping?

Paid for expedited shipping 2 to 3 days and just received the balance of my order 12-21-17. Order was placed 12-13-17.

Date of experience: December 23, 2017
Cathy U.
5 reviews
0 helpful votes
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Smooth transaction
December 23, 2017

Smooth transaction - very pleased.

Date of experience: December 23, 2017
david v.
1 review
0 helpful votes
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Great shoes
December 23, 2017

Great shoes

Date of experience: December 23, 2017
J A.
1 review
0 helpful votes
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I will return the shoes, they were the wrong size
December 23, 2017

I will return the shoes, they were the wrong size. Otherwise service was very good.

Date of experience: December 23, 2017
Celeste M.
1 review
0 helpful votes
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Size off a bit on my shoes
December 23, 2017

Size off a bit on my shoes. Husband's slippers nice. I feel the site misrepresented itself as being Canadian. With the exchange and duty our items were well over 100 each. Never would have ordered had I known this. One month for delivery? Bit off.

Date of experience: December 23, 2017
candace F.
2 reviews
0 helpful votes
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Great service..
December 23, 2017

Great service.very fast delivery.

Date of experience: December 22, 2017
Nancy J.
1 review
0 helpful votes
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I was very please with the service you gave me and I will order again when I need slippers or shoes.
Ilike my slippers and I know my daughter-in-law will love hers Thank you very much.
Merry Christmas.

Date of experience: December 22, 2017